Electrical Service Supervisor Position Summary We are seeking an experienced electrical service manager to lead and grow our electrical service division. This is a hands-on management position responsible for overseeing electricians and apprentices, managing day-to-day department operations, maintaining high service standards, and helping drive sales and business growth. The ideal candidate will have electrical service experience along with strong leadership, customer service, and sales skills. This position requires someone who has strong troubleshooting skills, extensive electrical experience, excellent leadership abilities, and a commitment to providing exceptional customer service. About Caldwell Electrical Caldwell Electrical Contractors is a rapidly growing well-established electrical and low voltage contractor in El Paso, TX. Entering our 50th year of business, we are known for creating extraordinary customer experiences by providing the highest quality products and services. This is accomplished through exceptional craftsmanship across a variety of industries - new and existing. These services include electrical service, controls, residential, commercial/industrial, as well as low voltage industries like audio-visual, security & cameras, networking, programming and many more! Benefits Competitive pay Career growth opportunities Health insurance 401(k) matching Paid time off Paid holidays Per diem (when applicable) Company credit card, laptop, vehicle (when applicable) Bonus & Commission opportunities Responsibilities Supervise, lead, and coordinate electrical service technicians and apprentices. Schedule, assign, and oversee daily service calls, repairs, and maintenance work. Ensure all electrical work complies with NEC, local codes, OSHA regulations, and company safety standards. Provide technical guidance and hands-on assistance to service technicians. Communicate professionally with customers, contractors, and management regarding service needs, project progress, and resolutions. Evaluate service requests, determine material and labor requirements, and assist with estimates and proposals. Monitor job productivity, labor hours, material usage, and overall service department efficiency. Maintain accurate service reports, work orders, and job documentation. Identify opportunities for additional service work and help build long-term customer relationships. Ensure company vehicles, tools, and equipment are properly maintained. Assist management with training, evaluating, and developing service technicians. Essential Skills, Abilities and Qualifications Professional, dependable, and able to take ownership of department performance Must be able to perform electrical service work themselves as needed Strong knowledge of all aspects of electrical service and troubleshooting Previous supervisory or management experience strongly preferred Ability to lead and manage multiple technicians and projects simultaneously Excellent communication and customer service skills Education & Experience High school or equivalent (Required) Journeyman and/or Master's preferred At least 5+ years of electrical experience Previous management experience preferred Requirements Must have an active driver's license and reliable transportation. Must have a smart phone and e-mail. Must have reliable transportation or ability to commute. Must be eligible to work in the United States. Commitment to Diversity As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Caldwell Electrical Contractors LLC recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If you are passionate about your work and interested in joining our team, we encourage you to apply and send us your resume! Feel free to reach out to us at info@caldwellelectrical.com or call our main office at 915-593-4966.

Pay:

$70,000.00 - $80,000.00 per year

Benefits:

401(k) 401(k) matching Paid time off

Work Location:

In person