The Lead Technician, Low Voltage is responsible for helping supervise and performing the installation, testing, and troubleshooting of structured cabling and low voltage systems. This role combines hands-on technical work with leadership duties, ensuring projects are completed safely, on time, and to quality standards. The Lead Technician coordinates with project managers, guides team members, enforces safety protocols, and maintains high levels of customer satisfaction. At PPC Partners we believe in the Power to Serve along with the Pursuit of Excellence. As such the following values guide our behaviors: A Servant's Heart

• Focus on the Needs of Others, Wisdom
• Insightful, Integrity
• Honesty and Trustworthy, Courage
• Decisive and Confident in Others, Humility
• Modest and Respectful, Passion
• Unfailing Dedication

ESSENTIAL DUTIES AND RESPONSIBILITIES

Project Planning & Coordination:

Review and process work plans in advanced; coordinate tools, equipment, and materials to minimize downtime and maximize efficiency

Work with Project Managers and other departments to ensure installations are completed on schedule and within budget

Manage daily worksite activities and scheduling impacts to ensure continuous progress

Personnel Guidance & Oversight:

Help mentor low voltage technician, ensuring work is completed safely, efficiently, and to high-quality standards

Provide technical guidance, mentorship, and training to team members as needed

Perform regular on-site inspections to confirm all work meets company standards, project specifications, and customer expectations

Installation, Compliance, & Quality Assurance:

Install low voltage systems and structured cabling in accordance with applicable codes, regulations, and industry standards

Ensure all installation work complies with local building codes, safety guidelines, and internal quality standards

Maintain knowledge of cable color codes, cable types, industry best practices, and cable testing procedures

Troubleshoot and resolve technical issues quickly and accurately during installation or service calls

Perform necessary repairs and adjustments to ensure full functionality of systems

Complete post-installation documentation and coordinate with supervisors for final inspections

Customer Service & Communication:

Ensure a high level of customer satisfaction by delivering professional service and clear communication throughout project execution

Maintain accurate documentation of work performed and an organized inventory of tools, materials, and equipment

Safety/Hazard Recognition & Elimination:

Pre-plan and identify the methods to eliminate hazards daily by work task.

Execute skill in observing habits and hazards of others and bringing it to their attention.

Uphold safety as the most important goal of our company. Support goal of achieving zero accidents.

Promote and encourage open communication between field and office regarding all safety concerns, suggestions, improvements, and PPE needed.

Obtain safety training as expected by all company personnel.

QUALIFICATIONS AND REQUIREMENTS

High School Diploma (or equivalent) required

5+ years of experience in HVAC control systems installation, with experience supervising a team of installers

Strong knowledge of HVAC control systems, including electrical, mechanical, and pneumatic systems

Familiarity with local building codes and regulations related to HVAC control systems installation

BICSI Certification preferred

Valid driver's license and reliable transportation

EXPERIENCE, SKILL AND ABILITIES

Positive safety attitude and personal integrity

• both are non-negotiable
  Ability to troubleshoot and resolve problems with low voltage systems
  Strong leadership and management skills, with the ability to motivate and direct a team of workers
  Excellent communication and problem-solving skills
  Strong organizational and planning skills, with the ability to manage multiple projects simultaneously

PHYSICAL REQUIREMENTS

Working in indoor & outdoor conditions

Work is performed while standing, sitting and /or walking, & climbing up & down ladders

Requires bending, squatting, crawling, climbing, reaching, kneeling, balancing

Climbing ladders of various heights and working in cramped corridors

Requires activities involving being around moving machinery, exposure to changes in temperature and humidity, and exposure to dust, fumes and gases

Specific vision abilities required for this job may include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus Systems Technologies is an Equal Opportunity Employer.