Service Project Supervisor D C Taylor Co - 3.5 Concord, CA Job Details $60,000 - $80,000 a year 1 day ago Qualifications Customer communication Outdoor work experience Ladder use Full Job Description Job Summary Lead roofing projects across multiple states with a focus on safety, quality, and customer satisfaction. You'll supervise a small crew, serve as the main point of contact for clients, and handle a variety of service work—from leak repairs to small re-roofs—on diverse roofing systems. This role requires regular travel and someone who thrives in fast-paced, hands-on environments. Strong communication, leadership, and problem-solving skills are essential. You'll ensure every job is done safely, on time, and to standard—all while maintaining clear communication between the field, customer, and office. Team Leadership & Development Supervise and coordinate crew activities to ensure safe, efficient, and high-quality work Train, mentor, and develop team members to build a skilled, high-performing crew Enforce company policies, safety standards, and performance expectations; take corrective action when needed Customer & Communication Serve as the primary on-site contact, maintaining strong customer relationships and clear communication Attend and contribute to pre-construction meetings to align on project plans and expectations Project & Site Management Monitor project timelines and budgets to maintain profitability and meet deadlines Coordinate material needs, review requisitions, and work with suppliers to ensure timely delivery Monitor on-site inventory, anticipate shortages, and order materials to prevent delays Maintain company vehicles, tools, and equipment in safe, working condition Ensure job site cleanliness, organization, and professional appearance at all times Safety & Compliance Establish and enforce job-specific safety procedures per company and regulatory standards Conduct Job Hazard Analyses (JHA) and proactively address potential risks Complete and submit accurate daily reports (labor hours, progress, site conditions) Document and upload daily images, crew time entries, tailgate talks, and other records into RLM. Additional Responsibilities Track project progress and resolve issues that could impact schedule or cost Collaborate with the Service Manager and leadership to share updates and suggest improvements Support safety, efficiency, and quality through continuous improvement efforts Assist with crew performance evaluations and participate in hiring or onboarding when needed Conduct semi-annual reviews for Service Technicians Maintain complete project records, including permits, inspections, and compliance documentation Qualifications Experience in commercial or industrial roofing - supervisory experience is a plus Strong knowledge of roofing systems, installation methods, and safety practices Ability to read blueprints, specs, and project documents Solid leadership, communication, and problem-solving skills Comfort with basic computer tools for reporting and documentation Valid driver's license and willingness to travel to job sites as needed Work Environment & Physical Requirements Must be able to work outdoors in all weather conditions—heat, cold, rain, sun, and wind Flexible schedule required: early starts, late finishes, weekends, or night work based on site needs Willingness to travel extensively and be on call for emergency response when needed Most tasks are performed on rooftops at various heights, requiring comfort with elevation and exposure to the elements Frequent climbing, bending, kneeling, lifting, pulling, pushing, standing, and sitting for extended periods Must be able to safely climb a 60-foot ladder using 3-point contact Required to lift up to 90 pounds and push up to 200 pounds