Service Technician - Colorado

Responsibilities:

Manage key customer projects/orders and orders that are assigned by Project Manager Supervisor Maintain and or increase expected profit levels Maintain open communication with all parties involved in the project. Providing timely, professional written responses to customers inquiries concerning the product, schedules, installation, conflicts problems, vendors, etc., as may be required Develop & coordinate schedules to ensure projects are completed on time. Including but not limited to product delivery, installation (either in-house or with subcontracted installers), production keeping in mind lead times, site meetings, punch list, phasing, etc. Prepare and submit necessary change orders reflecting the change of cost/sell price relative to a customer's request for additions, deletions, and/or modifications, while up-selling whenever possible Promptly removing any obstacles or hindrances which prevent the timely collection of monies from customers. Forecasting. Communicate billing schedule, assist in creating a schedule of values and determine taxable products/dollar amounts with our accounting team. This includes approving vendor invoices for payment promptly Attending site meetings when required (dependent on project) and maintaining customer relations with the site coordinator and other trades Review, understand and manage projects in accordance with terms and conditions provided on project contract documents Participate in various negotiations with customers, architects, and sub-contractors to protect company interests Work with the Sales team to develop and nurture new and existing clients All employees are responsible for complying with company procedures and safety requirements including reviewing the work area daily for potential safety and health hazards, reporting potential hazards to their supervisors as well as reporting any work-related injuries or illnesses to their supervisors as well This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position