Coordinator, Construction Facilities

The Construction & Facilities Coordinator serves as the primary point of contact and coordinator for all incoming requests related to construction projects, work orders, events, real estate initiatives, furniture procurement, and other departmental activities within Construction, Facilities, and Real Estate (CFRE).This role is responsible for receiving, triaging, validating, coordinating, tracking, and transitioning requests from initial client contact through assignment to the appropriate Project Manager or Initiative Owner. The position ensures requests are clearly defined, properly funded, compliant with applicable requirements, and set up for successful execution before handoff. As the first point of contact for the department, this role plays a critical customer-facing function and directly impacts project success, stakeholder confidence, and operational efficiency.

Minimum Qualifications:

Education Bachelor's degree in Construction Management, Architecture, Engineering, Planning, Business Administration, Public Administration, or a related field OR An equivalent combination of education and directly relevant experience. Experience 1-3 years of experience in one or more of the following environments:

• Construction, facilities, planning, design, or project management
• Capital projects, facilities operations, or public-sector environments
• Customer-facing coordination, intake, or project support roles Required Competencies (in lieu of years)
• Demonstrated ability to manage multiple concurrent requests and deadlines.

Strong written and verbal communication skills. Proven follow-up discipline and attention to detail. Experience working with structured processes, documentation, and tracking tools (spreadsheets, logs, basic systems).

Degree Equivalency Clause:

Four years of direct experience for a bachelor's degree.

• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor's degree;
• (c) Six years of direct experience for a master's degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Preferred Qualifications:

Highly organized, complex organization (such as higher ed), facilities/construction background preferred. Serve as the primary point of contact for all incoming requests related to construction projects, work orders, events, real estate and lease coordination, furniture procurement, and other departmental initiatives. Receive, triage, and route requests with urgency and accuracy to determine the appropriate path (project, work order, event, or other), ensuring timely progression and clear ownership. Coordinate directly with requestors to confirm scope, vision, goals, objectives, funding source, schedule expectations, constraints, and other key elements required for successful execution. Confirm funding availability and readiness in coordination with Finance and other required University departments prior to project or initiative initiation. Manage work order requests by either redirecting them to the appropriate party for CMMS entry or initiating, tracking, and following up on work orders routed through Construction, Facilities, and Real Estate until completion. Manage project request intake by establishing project IDs in applicable systems, coordinating internal reviews, and preparing complete and accurate transition packages for assignment to the third-party Program Management entity (SSC) or internal Project Managers. Assist Major Project teams with intake coordination and project setup activities. Coordinate concept proposal intake with heightened urgency to enable timely assignment to SSC for planning, including assembling handoff packages that support effective budgeting, scheduling, and execution. Coordinate input and requirements from internal Construction, Facilities, and Real Estate teams and other University departments including Procurement, Finance, Parking & Transportation, Environmental Health & Safety, Building Code, Legal, and others as required. Develop, document, and maintain Standard Operating Procedures (SOPs), checklists, templates, and workflows related to request intake and project transition processes; support adoption and implementation across the department. Maintain accurate logs, trackers, and documentation for all requests, projects, work orders, and initiatives; supplement existing systems as needed to ensure reliable tracking, follow-up, and reporting. Support information gathering, analysis, reporting, and data requests across Construction, Facilities, and Real Estate, including intake metrics, turnaround times, and handoff quality. Identify process gaps and inefficiencies and proactively recommend and support improvements to enhance operational efficiency, clarity, and customer experience. Support external lease and real estate coordination efforts and assist with furniture procurement and coordination activities. Participate in departmental initiatives and perform other duties as assigned. Performs other duties as assigned.