Service Coordinator

Optimae values diversity and we encourage everybody , including those from traditionally overlooked identity groups, to apply! Are you tired of watching the clock at your current job? Are you seeking a role that gives you fulfillment in helping others? Optimae is currently accepting applications for a full time Service Coordinator in our Dubuque office. The ideal candidate will be highly motivated with proven experience in the planning and implementation of ID/BI waiver and Habilitation services. This position requires an individual that is able to work in a fast-paced, frequently changing environment. We are looking for a leader that demonstrates good communication skills, interpersonal skills, the ability to coach direct reports, model leadership and build teams. Service Coordinators must possess the ability to manage a flexible schedule. If you are looking for a job that provides variety every day - this is the role for you!

DUTIES:

Complete new customer intakes including completion of assessments. Create and update customer records. Participate in customer team meetings. Create Individualized Service Plans for each customer on caseload Create and implement customer specific behavioral plans. Provide direct skill teaching to Optimae customers, as needed. Monitor service delivery Supervise Direct Support Professionals (DSP) Develop staff through training, monthly coachings and team meetings Manage direct reports payroll. Participate in on-call rotation (some weekends and holidays may be required) This role has many duties, many benefits including a work/life balance. Reach out and schedule an interview with us to learn more, we can't wait to meet you! Qualifications Be at least 18 years of age Licensed driver with automobile insurance and a working vehicle Background check required which includes Child and Dependent Adult Abuse and driving record check 1 year supervisory experience, preferred 1 year managing HCBS ID waiver or Habilitation, preferred Degree preferred but not required

Benefits:

Dental insurance Employee assistance program Health insurance Paid time off Vision insurance

Work Location:

In person