Quality Assurance & Site Monitoring:

Conduct monthly medication and documentation monitoring. Perform quarterly home assessments and verify emergency drill compliance to ensure our sites always exceed regulatory standards.

Documentation & Data Integrity:

Manage weekly billing reviews every Monday morning. Audit, correct, and submit critical records (including E-MARS, tracking logs, and incident reports via MWMA) to our Quality Assurance team by monthly deadlines.

Team Leadership & Advocacy:

Deliver orientation and ongoing training to Family Home Providers (FHPs) and Relief Workers. Actively participate in Person-Centered Plan of Care meetings, conduct risk investigations, and maintain open communication with guardians and case managers.

Note:

This role participates in an on-call rotation for the Life Works Residential program, including providing after-hours assistance for medical needs. What You Bring (Requirements) We are looking for a reliable, highly structured supervisor who loves organization and advocates fiercely for participants.

Experience:

2+ years of hands-on experience in the IDD field, plus at least 1 year of supervisory experience.

Education:

A High School Diploma or GED is required.

Age:

Must be 18 years of age with a high school diploma/GED, or be at least 21 years old.

Skills:

Strong communication skills to effectively collaborate with participants, families, and team members. Ability to confidently manage detailed electronic documentation, state databases, and timelines.

Logistics:

A valid driver's license, reliable personal vehicle, active car insurance, and the physical ability to demonstrate and perform daily operational duties.

Why You'll Love Working With Us Direct Community Impact:

Your work ensures that individuals with disabilities live in safe, well-managed, and thriving homes.

Collaborative Environment:

Work hand-in-hand with a supportive Program Manager and a dedicated Quality Assurance assistant.

Professional Development:

Build valuable compliance, training, and crisis-management skills in healthcare administration.","accountId","108231312","Employment Solutions Inc","https://www.indeed.com/viewjob?jk=4c682db3ad549cd5","location",{"_388":389,"_390":391},"createdAt","2026-07-16T16:16:47.803785092Z","2026-07-16T13:11:56.873Z","2026-07-14T00:00:00Z","2026-08-16T00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[352,353,354,355,356,357,358,359,360,361,362],"requiredEducation","high_school","benefitCategories",[351],"isEmailRequired","isPhoneRequired","titleSearch","Residential 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