Site Lead/Assistant - CONUS-IC

Site Lead/Assistant - CONUS-IC Arrow Security &Training LLC Nashua, NH Job Details Full-time 14 hours ago Qualifications Customer inquiry handling Full Job Description Company Overview Arrow Security & Training LLC (AST) is a privately-owned training company with our corporate headquarters in Nashua, New Hampshire. AST is a Service-Disabled Veteran Owned Small Business (SDVOSB) who provides tailored military training, training support, and a host of services to government and private sector clients worldwide. Summary Arrow Security & Training, LLC is seeking a full-time Site Lead/Assistant Site Leads to provide language support to the U.S. Government

CONUS-IC

Contract.

JOB DESCRIPTION

Site Lead/Assistant Site Lead (SL/ASL) shall assist the Task Order Program Manager (TOPM) in providing operational, administrative, and management oversight to the AST linguist support operations. The SL/ASL shall serve as the primary point of contact for resolution of issues for assigned linguist personnel, as well as be responsible for ensuring accountability and accurate timekeeping. The SL/ASL is responsible for alerting the TOPM to issues that may impact the site, linguists, and customers. The SL/ASL serves as AST's frontline in terms of establishing relationships with the customer and employees and maintaining the capabilities and reputation of the company. Assist the TOPM in providing operational, administrative, and management oversight to all AST and subcontractor linguist personnel in the assigned area of operation. Effectively manage the day-to-day actions required and in support of TOPM-derived operational priorities. Assist with operational, administrative, and managerial oversight to all assigned linguist personnel within their area of responsibility. Communicate new requirements, concerns and issues to the TOPM as appropriate. Ensure that all customer requests for additional linguist support are forwarded to the TOPM. Conduct daily meetings with the customer to ensure that expectations are properly managed and that all requirements, as defined in the contract SOW, are met. Provide input to reports (Daily, Weekly, and Monthly, for example) as appropriate. Coordinate with the customer to support linguist schedules and travel. Ensure that appropriate linguist health, morale and welfare requirements are met. Ensure that linguist personel adhere to established AST and U.S. Government regulations and standards of conduct. Ensure that linguist personnel understand and adhere to work schedules and other administrative and procedure requirements as defined by the customer.