Operations Manager

Operations Manager That 1 Painter North Jersey Paramus, NJ Job Details Full-time $60,000 - $70,000 a year 3 hours ago Benefits Paid time off Qualifications Bilingual Operations management Phone communication Inventory management Project coordination Construction risk management Schedule management Construction team management Scope management CRM system proficiency Retail management Construction project planning Client interaction via phone calls Full Job Description About Us That 1 Painter North Jersey is a fast-growing residential painting company focused on delivering a best-in-class customer experience while operating with precision, speed, and accountability. We are building a company where sales drives growth and operations delivers excellence — and this role sits at the center of that execution. The Opportunity We are looking for a high-level Operations Manager / Project Coordinator to take full ownership of production and job execution. This is not an administrative role. You will be responsible for ensuring that every project: Runs on schedule Is properly staffed and prepared Meets quality standards Delivers a 5-star customer experience Is completed profitably and paid in full You will act as the bridge between sales, customers, and crews — and will be expected to lead from the front. Core Responsibilities Own the full lifecycle of jobs from sale to completion Schedule and coordinate all projects using Housecall Pro Ensure deposits are collected and jobs are financially ready before scheduling Assign and manage subcontractors and in-house crews Confirm scope, colors, materials, and timelines prior to job start Oversee job progress and proactively resolve issues Maintain strong communication with homeowners throughout the project Order materials strategically to control costs and reduce waste Ensure all jobs are completed on time and within budget Drive invoice collection immediately upon job completion Generate 5-star customer reviews consistently Maintain accurate and up-to-date job data in CRM What Success Looks Like Jobs start and finish on schedule Minimal production issues or callbacks Customers are informed and satisfied throughout the process Crews are organized, accountable, and prepared Payments are collected quickly and consistently High volume of 5-star reviews Gross margins are protected and predictable Requirements 4+ years in operations, project coordination, or production management Experience in home services (painting, construction, HVAC, roofing, restoration, etc.) strongly preferred Proven ability to manage multiple jobs, crews, and timelines simultaneously Strong leadership and communication skills Ability to problem-solve quickly under pressure Incredibly organized with strong attention to detail Comfortable being on the phone daily with customers and crews Tech-savvy and experienced with CRM and scheduling systems Based in or near North Jersey and willing to visit job sites as needed Who This Role Is For Someone who thrives in fast-paced environments with multiple moving parts A problem-solver who takes ownership and does not wait for direction A leader who can manage both people and processes Someone who enjoys creating structure and driving execution Who This Role Is NOT For Someone looking for a low-responsibility admin role Someone uncomfortable with accountability or fast decision-making Someone who prefers slow-paced or highly structured corporate environments

Pay:

$60,000.00 - $70,000.00 per year

Benefits:

Paid time off Application Question(s): How many jobs or projects have you managed at once in your previous role? Describe a time a project went off track — what did you do to fix it? What systems or tools have you used to manage scheduling and operations? How do you ensure customers stay informed throughout a project? Have you worked with subcontractors or field crews? If so, explain your role. Ability to

Commute:

Paramus, NJ 07653 (Required)

Work Location:

In person