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VW
Vytex Windows
Installation Technician
Career Insights for Construction Site Manager
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Scorecard
Based on Pennsylvania data
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What they do
A Construction Site Manager runs day-to-day operations on a construction site and controls the short-term schedule on the site. Also performs important quality control and coordinates subcontractors. Often works in cooperation with construction project manager.
$72,215 / year median in Pennsylvania
+6% projected growth
Job Description
Installation Technician Vytex Windows - 3.1 Langhorne, PA Job Details Full-time $20 - $30 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance 401(k) matching Life insurance Referral program Retirement plan Qualifications Customer communication Dispatching Team development Driver's License Attention to detail Organizational skills Productivity software Full Job Description Assistant Installation Manager Position Summary The Installation Technician supports and partners with the Installation Manager in leading all branch installation operations. This role contributes to ensuring projects are completed safely, on time, within budget, and in alignment with company quality standards. In addition to daily operational support, this role takes on increasing responsibility for scheduling, field coordination, customer satisfaction, materials readiness, and team development. The Installation Technician serves as a key liaison between crews, customers, and internal teams while developing into a future Installation Manager. This position reports directly to the Installation Manager. Key Responsibilities Operations & Scheduling Assist in managing daily installation scheduling, ensuring proper crew placement based on job size, skill set, and geography Review upcoming jobs for readiness, scope, labor requirements, and material availability Support capacity planning and help maintain branch lead times and service levels Respond to schedule changes due to weather, production delays, or callouts Coordinate remeasurements, final checks, and job readiness activities Crew Leadership & Field Coordination Serve as a daily support contact for installers, measure technicians, and service technicians Help resolve routine jobsite issues and escalate complex concerns as needed Conduct field visits, ride-alongs, and jobsite inspections to verify progress and quality Reinforce company standards for workmanship, safety, professionalism, and customer service Assist with onboarding, training, and mentoring of new installers and technicians Support performance feedback, coaching, and development of field staff Customer Experience Act as a secondary escalation point for installation-related customer concerns Handle routine inquiries and ensure timely communication with customers Follow up on open service items, callbacks, and warranty issues Help ensure a clean, professional, and positive installation experience from start to finish Quality Control Assist with post-install inspections and ongoing quality audits Monitor callbacks, incomplete jobs, and recurring installer issues Identify workmanship concerns and support corrective actions Ensure installations align with company standards, manufacturer specifications, and best practices Materials & Inventory Support Review job files, measure notes, and material lists for accuracy and completeness Track missing materials, remakes, and service parts Help ensure all installation materials, accessories, and trim are available before scheduled jobs Support inventory tracking, truck stock management, and material usage control warehouse support responsibilities when needed, including: Assisting with unloading material deliveries and trucks Maintaining and organizing inventory Assisting installers with loading materials for their scheduled jobs each day Safety & Compliance Reinforce company safety policies, OSHA standards, and safe work practices Ensure crews use proper PPE and maintain compliant jobsite behavior Help track installer and subcontractor licensing, insurance, and certifications Support documentation and follow-up related to incidents or compliance issues Operational Performance & Leadership Development Support productivity tracking, run rates, and operational efficiency goals Take ownership of assigned processes, tasks, and improvement initiatives Partner with the Installation Manager to drive continuous improvement in quality, efficiency, and customer satisfaction Act in a leadership capacity in the Installation Manager's absence when needed Actively develop toward a future Installation Manager role through hands-on experience and mentorship Qualifications 3-5+ years of experience in residential construction, home improvement, or window/door installation Prior experience in scheduling, dispatching, crew coordination, or team leadership preferred Strong working knowledge of construction terminology, installation processes, and jobsite operations Demonstrated ability to manage multiple priorities in a fast-paced environment Excellent communication, customer service, and problem-solving skills Strong organizational skills with high attention to detail Proficiency in Microsoft Office, scheduling systems, and mobile tools (Salesforce/Leap preferred) Valid driver's license required Ability to safely lift and carry up to 30 pounds.