Operations Manager Construction / JOC Task Order Coordination | Detailed Role & Duties Initial focus: USPS multiple states Job Order Contracts Initial evaluation: 30 days Work location: 2621 Sandy Plains Road, Suite 102B, Marietta, GA 30066 Monday to Friday, 8 a.m. to 5 p.m.

Compensation:

$70,000 in Year 1; $75,000 in Year 2 based on performance. Position overview

• This is a hands-on, phone-intensive operations role—not solely an administrative or email-based position. The Operations Manager owns the flow of incoming task orders, subcontractor outreach, site visits, competitive pricing, estimating handoffs, subcontractor onboarding, scheduling, progress tracking, and closeout coordination.
• The first 30 days will focus primarily on contacting and managing subcontractors for multiple states USPS task orders. Responsibilities can expand into Procore, billing, procurement and broader operations as proficiency is demonstrated. 1. Task order intake and initial client response
• Monitor designated client inbox and promptly acknowledge receipt of each new task order or service request.
• Create a consistently named project folder and task-order entry; save the original email, attachments, site information, deadlines and correspondence.
• Review client email, work request, plans and photos; identify location, reported issue, likely trades, access requirements, due dates and unanswered questions.
• Call the USPS facility contact, maintenance director or employee who initiated the work ticket to understand the actual field conditions and desired repair; document their answers and distinguish confirmed scope from assumptions.
• Escalate unclear authorization, scope changes or out-of-region work before committing the company; coordinate any required Gordian/JOC routing with management.

2. Subcontractor sourcing and

PHONE OUTREACH

— highest priority

• Identify appropriate local subcontractors by trade and geography using company lists, referrals and new research.
• Personally call prospective subcontractors to explain the opportunity, verify capability, availability, travel radius and interest; use email to document details, not as a substitute for calls.
• Make repeated, professional follow-up calls when needed; track every call, voicemail, email, response, commitment and next action.
• Secure at least TWO independent qualified quotes per trade; target THREE for single-trade scopes such as asphalt or concrete, subject to management-approved exceptions.
• If a subcontractor declines, does not respond or misses a commitment, promptly contact replacements rather than waiting until the deadline.
• Develop a dependable bench of subcontractors across multiple states territory, responsiveness and performance. , organized by trade, 3. Site visit coordination and quote management
• Coordinate access and inspection appointments with facility contacts and subcontractors; communicate site address, scope, access instructions, PPE and contact information.
• Confirm appointments in advance and follow up afterward to verify the subcontractor actually attended.
• Obtain dated site photographs and relevant measurements or observations from each subcontractor; save them to the correct project folder.
• Set a specific quote due date with each subcontractor, call before deadlines and persistently follow up on missing pricing.
• Review quotes for trade coverage, inclusions, exclusions, qualifications, schedule, and obvious gaps; request clarifications or revisions.
• Maintain a live bid log showing contacted firms, site visit dates, quote deadlines, quote receipt, price and status. 4. Estimator handoff and bid support
• Provide the estimator with the verified scope, client correspondence, drawings, site photos, subcontractor quotes, exclusions and schedule constraints.
• Clearly identify which trades have two or three prices and where coverage is still missing.
• Answer estimator questions by contacting the site or subcontractor; obtain revised quotes as needed.
• Track proposal deadlines and alert management early if incomplete scope or pricing threatens submission.
• Do not promise prices, authorize work, or submit binding proposals without designated approval. 5. Subcontractor vetting and accountability
• Evaluate subcontractors from first contact: do they answer calls and emails, communicate clearly, arrive on time, provide advance notice of delays, inspect thoroughly and submit usable quotes when promised?
• Document positive and negative performance objectively in the subcontractor database; flag unreliable firms and recommend preferred partners based on evidence.
• Track no-shows, missed deadlines and unreturned calls; escalate persistent failures and source alternatives.
• Maintain professional relationships while firmly holding subcontractors to agreed commitments. 6. Award, onboarding and compliance
• After award and approval, collect W-9, certificate of insurance, applicable licenses, safety documents, and any other contract-required paperwork.
• Coordinate signature of the company master subcontract agreement and the specific task-order/subcontract agreement before mobilization.
• Verify insurance and documentation against contract requirements; flag expirations and deficiencies for management review.
• Collect required certified payroll and prevailing-wage documentation when applicable; coordinate corrections with payroll/compliance personnel.
• Keep a checklist showing each subcontractor's onboarding and mobilization readiness. 7. Scheduling, field progress and client coordination
• Coordinate subcontractor start dates, access, materials, dependencies, site personnel and anticipated completion dates.
• Make proactive calls to confirm mobilization, crew arrival and scheduled work; immediately address missed visits or delays.
• Request regular progress photos and concise status updates; organize them by date and project.
• Maintain ongoing communication with subcontractors from initial contact through final punch list; escalate safety, quality, schedule or scope issues to the responsible project manager.
• Provide factual client updates as authorized; never independently approve changes to price, scope or schedule. 8. Project systems, procurement, billing and closeout — expanding duties
• Maintain project trackers, shared folders and Procore records; upload plans, correspondence, photos, RFIs, submittals and contracts as required.
• Support material purchase orders and delivery coordination with suppliers such as Home Depot and Lowe's after approval.
• Collect subcontractor invoices, check against approved work and supporting documents, and route for payment approval.
• Assist with client billing packages, payment tracking, lien waivers, warranties, as-builts, manuals, punch lists and final closeout records.
• Track certified payroll submissions and outstanding compliance documents throughout the project. Daily operating expectations
• Start each day by reviewing new task orders, upcoming site visits, overdue quotes, subcontractor commitments, project starts and outstanding documents.
• Prioritize outbound calls and time-sensitive follow-ups; keep a clear written log of contacts, commitments, owners and deadlines.
• Update the central task-order dashboard daily so leadership can see each project's status without asking for an update.
• Escalate risks early with a proposed solution, not merely a description of the problem.
• Communicate professionally and promptly with USPS facility contacts, subcontractors, estimators and internal staff. 30-day trial: evaluation criteria
• Week 1: Learn systems, folder standards and JOC workflow; begin making subcontractor calls and coordinating site visits with guidance.
• Week 2: Independently manage outreach and appointment confirmations for assigned task orders; demonstrate consistent call logging and quote follow-up.
• Week 3: Deliver complete estimating handoffs with scope clarification, photos and competitive quote coverage; identify unreliable subcontractors and source alternatives.
• Week 4: Own the assigned pipeline end-to-end with minimal prompting; demonstrate accurate dashboards, dependable follow-through and timely escalation.
• Performance will be evaluated on outbound calling initiative, response and follow-up consistency, site-visit attendance verification, two-quote coverage (three targeted for single-trade jobs), quote timeliness, documentation quality, communication, judgment and independence. These are performance expectations, not guarantees of quote availability. Qualifications and working style
• At least three years of construction experience and experience managing several projects or subcontractors simultaneously preferred.
• Three years of Procore experience was required in the prior posting; proficiency in Procore, spreadsheets, email and cloud file management remains important.
• Strong verbal communication and confidence making frequent outbound calls are essential; this is not suitable for someone who prefers email-only coordination.
• Ability to understand basic construction scopes, recognize trade boundaries, organize quotes and follow deadlines.
• Experience with JOC, IDIQ, federal construction, certified payroll and Davis-Bacon compliance is a plus.
• Remote work requires reliable phone/internet service, availability during relevant multiple states business hours, and disciplined task tracking. Role boundaries and offer terms
• The Operations Manager coordinates, tracks and escalates; contract awards, subcontractor selection, binding pricing, change orders, payment approvals and technical field acceptance remain subject to designated management authorization.
• The 30-day trial is an evaluation period; compensation, employment classification, benefits, start date and continuation terms should be confirmed separately in a written offer.
• Annual salary: $70,000 in Year 1; $75,000 in Year 2 based on performance.

Health insurance begins after 60 days of employment; paid time off and advancement opportunities.

Pay:

From $70,000.00 per year

Benefits:

Health insurance Paid time off

Work Location:

In person