Office Manager AM Construction Services INC

Office Manager AM Construction Services INC AM Construction Services Sugar Land, TX Job Details Full-time $15 - $20 an hour 16 hours ago Qualifications Customer communication Construction management software English QuickBooks Organizational skills Office management Full Job Description

ABOUT US

We are a fast-growing storm restoration and home remodeling company. We work directly with homeowners and insurance carriers to deliver fast, professional results. As an AI-first business, we use automation for estimating, scheduling, and client follow-up — which means our lean team operates at the output level of a much larger company. We are scaling through 2025 and need the right person in this seat now.

THE ROLE

You are the operational backbone of the company. The CEO focuses on sales and storm deployment — you own everything else: client communication, estimates, job coordination, insurance follow-up, and financial admin. This is a high-ownership role for someone organized, sharp, and great with people. Responsibilities

WHAT YOU WILL DO

Client Communication Answer all inbound calls, texts, and emails from homeowners and insurance adjusters Respond to new inquiries within 1 hour — speed wins jobs in this industry Send appointment reminders, job updates, completion confirmations, and review requests Conduct bilingual (English / Vietnamese) communication when serving Vietnamese-speaking clients Estimating & Proposals Prepare detailed estimates using our AI-assisted estimating system (full training provided) Review and finalize all proposals before sending to clients Follow up on open quotes to convert them into signed contracts Insurance & Storm Restoration Coordinate adjuster inspections and track insurance claim status across all active jobs Prepare and submit supplement documentation when additional damage is found Maintain organized digital files: photos, estimates, approvals, and final invoices Job Coordination Schedule subcontractor crews by job location, scope, and availability Send daily job briefs to field crews and monitor progress in real time Coordinate material orders, deliveries, and permit applications Financial & Admin Issue invoices at billing milestones and track accounts receivable in QuickBooks Process subcontractor invoices and pull weekly revenue and job status reports

WHAT WE ARE LOOKING FOR

Required 1-3 years in an admin, coordinator, or office management role Excellent communication skills — professional, clear, and warm in English Strong organizational skills: manage 15-25 open jobs simultaneously without missing anything Comfortable learning new software quickly; tech-open mindset Reliable, punctual, and able to work independently with minimal supervision

Strongly Preferred Bilingual:

English and Vietnamese — conversational or professional fluency Experience in construction, roofing, insurance restoration, or a home services company Familiarity with QuickBooks, Houzz Pro, or similar platforms Experience handling insurance claims or coordinating with insurance/public adjusters Vietnamese bilingual candidates are strongly encouraged to apply. A significant portion of our client base is Vietnamese-speaking, and a bilingual team member brings immediate business value. Vietnamese candidates at equal qualifications will receive priority consideration

Pay:

$15.00 - $20.00 per hour

Work Location:

Hybrid remote in Sugar Land, TX 77498