Job Title:

Site Support Aide Primary Work Location:

Various housing locations in Port Angeles and Sequim Supervised by:

Housing Director Supervises:

N /

A Hours:

Evening -

Night Shift, Weekends Required Salary Range:

$ 18.50/ hr.

Description:

Site Support Aides (SSA) serve the tenants and housing community by maintaining an active presence after business hours and weekends. The community and Serenity House rely on the SSA to assist during emergencies or police activity, resolve lockouts, report suspicious activity, assist tenants with guests, assist tenants with daily activities, help with community events, perform basic janitorial and maintenance duties which address the basic needs of the community. Site Support Aides interact regularly with tenants in ways that help tenants feel secure and safe in their housing.

Job Duties:

Manage a sign in log, greet guests and visitors as they enter the building Follow individualized resident stability - case plans Answer phones, take and distribute messages Assist residents with day-to-day services that promote housing retention and independence Help the housing team promote stability by helping with community events, meetings, and dinners Perform basic janitorial duties and ensure hygiene in communal areas Document site activity through online daily logs Notify supervisor of issues/hazards as they develop Actively conduct hourly rounds of site, including hallways, alley ways, smoking areas etc. for safety issues Perform basic maintenance tasks as directed by the Maintenance Director Assist with room turns as needed Other duties as assigned by

Supervisor, Site Manager, Maintenance Director Experience:

Knowledge or experience with people experiencing homelessness, mental health and substance use disorders

Knowledge:

Promote cooperation, be friendly, treat others with respect and work within a team Multi-task, be organized, energetic and follow site policies Basic understanding and ability to work with formerly homeless persons with disabilities, addictions, mental health, and other situations unique to each client.

Required:

Able to pass criminal background check Work independently and be self-motivated Ability to sit, stand, lift a maximum of 25lbs and climb stairs Communicate and work effectively with individuals from diverse backgrounds Remain calm in stressful situations and follow safety protocols

Prefer, Not Required:

Valid Washington Driver's License/or Photo ID and reliable transportation