CARPET CLEANING SUPERVISOR

CARPET CLEANING SUPERVISOR

Fort Wayne, IN Job Details Full-time $20 - $25 an hour 16 hours ago Benefits 401(k) matching Referral program Qualifications Customer communication Floor buffing Labeling Mid-level Customer inquiry handling Driver's License Supervising experience Driving Task prioritization Decision making Order placement Equipment maintenance Training Crew management Leadership Communication skills Floor waxing Carpet cleaning Full Job Description Maintain the highest standards in integrity focusing directly on our customer's needs, be passionate about our business and maintain an immediate sense of urgency to our customers.

Job description

JOB SUMMARY

Under the direction of Operations, this position is responsible for performing floor services for commercial and residential customers and managing a team of technicians. Quality customer service will be provided to the client at all times. Knowledge or willingness to learn proper floor cleaning techniques is essential.

ESSENTIAL FUNCTIONS OF FLOOR CARE SUPERVISOR

Daily job responsibilities/functions to include, but not limited to: Floor care responsibilities will include: Stripping and Waxing, buffing, carpet cleaning, etc. Respond to night and weekend emergency service call as needed. Prioritize daily assignments, tasks and responsibilities. Ensure adherence to company standards and quality. Maintain open communication with customers, employees and manager. Follow-up on customer inquiries and questions. Analyze problems and makes recommendations to resolve problems. Manage and train all floor technicians. Ensure all paperwork is being completed in a timely manner. Review paperwork with customer at the end of each job. Monitoring supplies and submit supply orders as needed. Maintaining floor equipment in a clean, safe and operable condition. Proper labeling, dilution and use of all chemicals.

KNOWLEDGE, SKILLS AND ABILITIES OF FLOOR CARE SUPERVISOR

Good communication and interpersonal skills Good client/customer service skills Ability to follow oral and written instructions Ability to prioritize multiple tasks Ability to exercise good judgment and decision making Ability to work effectively with a team Ability to work independently as needed Basic knowledge of floor cleaning products or willing to learn Leadership skills

Q UALIFICATIONS OF FLOOR CARE SUPERVISOR

Valid Drivers License Acceptable driving record to meet standard auto insurance requirements Prior floor care experience preferred Supervisory experience required Acceptable Criminal Background Check

PHYSICAL DEMANDS OF FLOOR CARE SUPERVISOR

The work requires routine walking, standing, bending and carrying items weighing up to fifty pounds.

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour Expected hours: 40 - 50 per week

Benefits:

401(k) matching Referral program

Schedule:

Monday to Friday Weekends as needed

Supplemental Pay:

Overtime pay Shift availability: Night Shift (Required)

Work Location:

In person Quality Work, Responsive Service, and a Commitment to People.