Installation Project Manager - Residential Replacement Windows
Job
Infinity by Marvin
Columbia, MD (In Person)
$85,000 Salary, Full-Time
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Job Description
Job Overview Infinity Replacement is our dedicated window and door replacement business, bringing Marvin's legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation—making the window replacement process simple, seamless, and satisfying. Our Project Managers are the face of Infinity Replacement on every job site. They advocate for our customers and ensure an exceptional installation experience. From final measurements to post-installation walk-throughs, Project Managers uphold our high standards and ensure every detail is right—before, during, and after installation. Highlights of your role Conduct final measurements for windows and doors. Provide installation solutions that align with customer expectations and adapt production specifications to site conditions. Serve as the first point of contact on-site: introduce yourself and the installation team, set expectations with the homeowner, and confirm job completion walkthrough timing. Communicate job-specific details to installation crews, ensuring they are prepared for unique project requirements. Assist installation partners with questions and concerns throughout the project lifecycle. Allocate appropriate materials and accurately job-cost labor rates. Resolve project and customer issues with efficiency, professionalism, and integrity. Conduct job completion walkthroughs with homeowners, including: Demonstrating window and door operation Completing the Zero-Defect checklist Delivering the customer gift bag Documenting and following up on any outstanding work We provide a company vehicle, essential tools, a cell phone, and any additional resources needed to perform the job successfully.
Compensation:
$80,000- $90,000, pay based on experience You're a good fit if you have (or if you can) Proven experience working directly with customers and homeowners, with strong problem-solving skills.
- led window and door company, you belong to a community full of opportunities.
- recognizing everyone's contribution to Marvin's success Giving at Marvin
- participate in organized volunteer opportunities Brighter Days Fund
- financial support from your colleagues and the Marvin family during personal hardships Join the more than 8,000 Marvin team members to experience these benefits and more.
- $90,000, pay based on experience
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