Lead Installer Cypress, CA $50,000 - $120,000 a year - Full-time Apply with Indeed Fast-growing plumbing company is seeking a lead installer. The lead installer is responsible for all aspects of each installation project including quality installation practices, delegation and communication with each installation team member, communication with customers in a timely manner, and ensuring a premium customer experience. The ideal plumbing lead installer candidate will have a thorough knowledge of residential plumbing concepts, including: water, drain, gas, water heater, etc. The successful candidate must be organized with great attention to detail. You should have exceptional multi-tasking skills and must be able to perform efficiently in a fast-paced environment. This position includes a 40-hour work week, Monday through Friday. Duties And Responsibilities Provide quality customer service by actively listening and interacting with customers Follow safety guidelines for employer vehicles, equipment, and customer homes Works independently with little supervision in the completion of assignments Meets daily with install / QA manager to provide feedback, define issues, and provide solutions within the department Works closely with the install / QA manager to update individual employee job skills and task performance to maximize scheduling efficiencies and identify training gaps / opportunities Responsible for team job site performance according to company ethics Reads and interprets sketches, diagrams, and technical manuals Liaison to assist in enforcement all company field policies and procedures with assigned team Trains and coaches department members to help build a stronger team Demonstrates knowledge of plumbing repair and installation using standard tools, machinery, and equipment Demonstrates writing skills with a focus on technical accuracy, writing quality, and clarity Uses, applies, and monitors appropriate safety practices and procedures and reports violations to install / QA manager Fully equipped company van with parts, equipment, & gas card Skills / Qualifications 2 - 5 years of previous residential plumbing experience Profound knowledge of all plumbing installations Ability to lead teams of installers to successful job completion Able to assist in evaluating assigned install team personnel on job performance and provide field coaching as necessary Follows and demonstrates company policies with team members Assist in finding solutions to field and office problems immediately Effectively demonstrates communication skills with customers, install team members, dispatch, and management Valid driver's license, with minimal DMV infractions Occasionally required to ascend / descend ladders and balance Frequent standing, squatting, sitting for extended periods of time Occasionally required to lift and / or move objects up to 60 lbs Work is performed in residential properties (attic, garage, crawl space, roof, and in confined areas) Take the extra mile to engage customers Willingness to learn information Seize opportunities to expand job knowledge Benefits Competitive Pay - Bonus and Commission opportunities Medical, Dental, Vision 401K with discretionary match

Paid Vacation Paid Holidays Job Type:

Full-time Pay:

$50,000.00 - $120,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Plumbing:

2 years (Preferred)

License/Certification:

Driver's License (Required) Shift availability: Day Shift (Required)

Work Location:

In person