Plumbing Install Lead Technician

Description You will be responsible for managing a territory and installing or servicing accounts. In this role, you will be responsible for meeting all their plumbing requests, and ensuring customers receive outstanding customer service from all Plumbing departments. Key Responsibilities 2-3 years of recent, full-time experience Maintain a neat and safe work area at all times Strive for 100% customer satisfaction Exhibit integrity to all customers and exceed their expectations Comply with all local codes using quality materials and never taking shortcuts Master the products, materials, and supplies we provide especially relating to tankless water heaters, water filtration, tank type water heaters and fixture replacement and repairs Maintain a Safe Work Environment Convey a safety conscious attitude in regards to yourself, your customers, your fellow employees, and the general public at all times Operate company provided equipment according to the safety guidelines approved by the manufacturer Operate company vehicles in accordance with local and state laws and in a manner that ensures your safety and the safety of those around you Maintain cleanliness of company truck inside and out Any other assigned duties as directed, to include but no limited to, all duties outlined This role will also involve participating in our on-call rotation to ensure timely response to customer service requests outside of regular business hours. Requirements 5+ years of residential and/or commercial plumbing installation experience Preferred Journeyman or Master Plumber license (or state-required equivalent) Proven ability to lead installation crews and oversee job sites Strong knowledge of local plumbing codes, blueprints, and schematics Experience with new construction and retrofit installations Ability to ensure quality control, safety compliance, and timely project completion Valid driver's license and ability to transport tools and materials Benefits $65K-$150K (hourly, plus commission) Full time with overtime as necessary Health, Dental, and Vision Insurance Paid holidays, sick days and vacation 401K Stock Options Company provided vehicle, tools, and gas card About Albert Nahman Plumbing Albert Nahman Plumbing, Heating, and Cooling is the leading provider of plumbing and HVAC services in the Bay Area. Our team is proud to celebrate 40 years of reliably caring for our customers, co-workers and community. We're also proud to build a workplace that promotes the personal and professional development of our employees. At Albert Nahman, we're "The Peace of Mind Folk". We focus on the happiness and satisfaction of our customers by empowering our team with the best training, safety, and technology available. Our team is looking for an innovative, team-oriented problem solver who loves helping others and is excited by career growth. Albert Nahman awards & recognition 1,000+ Google reviews at 4.9 stars! Named "Best Plumbing Contractor" by Oakland Magazine Rated "Diamond Certified" for 19 straight years Expertise "Best HVAC/Furnace Repair & AC Repair in Fremont" Nextdoor "Neighborhood Favorite"