Roofing Service & Repair Manager

Roofing Service & Repair Manager Allstate Exteriors - 3.6 London, OH Job Details Full-time $30 - $40 an hour 3 days ago Benefits Paid training Company truck Paid holidays Health insurance 401(k) Paid time off Opportunities for advancement Qualifications Customer communication Leak testing In-person customer service Equipment troubleshooting Company vehicle operation Driver's License Metal roof installation Asphalt shingle installation Full Job Description London, Ohio $30-$40 Per Hour + Performance Incentives Company Truck Provided | Full-Time | Year-Round Employment If you're the person other roofers call when they can't find a leak, we want to talk to you. Allstate Exteriors is one of Ohio's leading roofing and exterior restoration companies, serving homeowners and commercial property owners throughout Ohio and Florida. We are growing our ServiceRepair Division and are looking for an experienced roofing professional who can diagnose problems, perform repairs, and provide exceptional customer service. This is not an entry-level roofing position. We are looking for someone who understands roofing systems, can solve difficult leak issues, communicate with customers, and take pride in delivering quality workmanship. What You'll Do Roof InspectionsLeak Diagnosis Inspect residential and commercial roofing systems Identify active leaks and determine root causes Evaluate roofing deficiencies and recommend solutions Document findings with photos and detailed notes RepairsService Work Complete repairs on: Asphalt shingle roofs Metal roofing systems TPO roofing systems EPDM roofing systems Flashing assemblies Skylights Chimneys Roof penetrations Perform warranty repairs and service calls Handle punch-list items and quality-control corrections Customer Communication Meet directly with homeowners and property managers Explain roofing issues and repair options Build trust through professionalism and expertise Deliver an exceptional customer experience DocumentationQuality Control Upload photos, notes, and inspection reports Assist with warranty inspections Support production and quality-control efforts Maintain accurate job documentation CompensationBenefits Base Compensation $30-$40 per hour based on experience and skill level Additional Earning Opportunities Performance-based incentives are available based on: Repair revenue generated Quality workmanship Customer satisfaction Warranty performance Roof replacement opportunities identified Top performers have the opportunity to earn well above the posted base compensation. Benefits Company truck provided Company tools and equipment Health insurance Paid holidays Paid time off 401(k) Paid training and certifications Stable, year-round work Career advancement opportunities Qualifications Required Minimum 5 years of roofing experience Strong troubleshooting and leak diagnosis skills Experience with asphalt, metal, TPO, and EPDM roofing systems Knowledge of flashing details, waterproofing, and roof penetrations Valid driver's license with acceptable driving record Ability to safely climb and work on roofs Strong communication and customer service skills Ability to work independently with minimal supervision Preferred Previous experience as a foreman, superintendent, project manager, or service manager Experience creating repair scopes or estimates Insurance restoration experience Experience with CompanyCam, AccuLynx, or similar software Siding and gutter repair experience Why Join Allstate Exteriors? Established and respected roofing company Consistent, year-round work Growth opportunities within the organization Professional team environment Opportunity to help build and lead a growing service division Company that values quality, accountability, and doing the right thing