Assistant / Dispatcher

Assistant / Dispatcher Prestige Auto Transport LLC Spencer, MA Job Details Part-time From $15 an hour 5 hours ago Benefits Flexible schedule Qualifications Phone communication Customer service English Dispatching Attention to detail Organizational skills Computer skills Client interaction via phone calls Full Job Description About Us Prestige Auto Transport is a premium vehicle transport brokerage specializing in high‑end, exotic, and dealer-to-dealer vehicle moves. We pride ourselves on professionalism, fast communication, and a white‑glove customer experience. As we continue to grow, we're looking for a highly organized Assistant/Dispatcher to support daily operations and help streamline our workflow. Position Overview We are seeking a detail‑oriented, reliable Assistant who can manage administrative tasks, dispatching duties, customer communication, and carrier coordination. You will be trained on all systems — no auto transport experience required, but it is a major plus. Key Responsibilities Dispatch & Load Management Track drivers and update ETAs Confirm pickup and delivery times Ensure carriers meet insurance and safety requirements Customer Communication Send pickup/delivery updates Respond to basic customer inquiries Maintain a professional, friendly tone at all times Administrative Tasks Collect BOLs and delivery photos Update spreadsheets and CRM Send invoices and follow up on payments Organize documents and maintain accurate records Carrier Coordination Verify insurance Communicate instructions clearly to drivers Handle basic problem-solving (delays, rescheduling, etc.) Email & Workflow Management Sort and categorize incoming emails Flag urgent messages Prepare daily summaries of tasks and priorities Requirements Excellent written and verbal English Strong organizational skills Ability to multitask and work independently Comfortable with phone, text, and email communication Experience with dispatching or logistics is a plus Schedule Flexible hours Must be available for quick responses during business hours (EST) Occasional weekend check-ins for active loads

Pay:

From $15.00 per hour

Benefits:

Flexible schedule

Work Location:

In person