Assistant Manager (A Store) - #163 West Cape Coral

Job Title:

Assistant Manager Location:

West Cape Coral - Cape coral,

FL Employment Type:

Full time Goodwill Southwest Florida is seeking an Assistant Manager to support daily retail operations and help drive strong store performanc e . Working under the guidance of the Store Manager , this role plays a key part in achieving sales , expense , and profit goals while ensuring excellent customer service , consistent merchandising standards , and effective staff training . The ideal candidate brings retail leadership experience, sound business judgment, and the flexibility to work varied schedules while supporting Goodwill's mission of creating opportunities and strengthening the community.

Key Responsibilities:

S upport the Store Manager in achieving revenue, expense, and profit objectives in alignment with the store budget. Supervise , train , and coach team members in production, merchandising, checkout, customer service, and mission integration . Ensure compliance with all company policies , procedures, merchandise standards, and customer service expectations . Assist with daily store operations, including use of point ‑ of ‑ sale systems , donation systems , and office equipment . Lead by example in delivering excellent customer service while maintaining a positive, productive work environment . Maintain flexibility to work long hours , evenings , weekends , and holidays as required by store operations .

Qualifications:

High school diploma or equivalent required ; college degree preferred. Minimum of two (2) years of retail sales experience required . Minimum of one (1) year of management or supervisory experience required . Ability to learn and correctly use point ‑ of ‑ sale systems, donation systems, and office computer, telephone, and related equipment . Strong interpersonal, leadership, and customer service skills with the ability to exercise good judgment in stressful situations . Ability to follow oral and written instructions and perform basic business ‑ related math . Physical ability to stand for extended periods and bend, stoop, reach, twist, push, pull, and lift up to 40 pounds . Willingness and ability to work indoors and occasionally outdoors in varying weather conditions . Why Goodwill? Mission-driven nonprofit organization Collaborative leadership team Opportunity to impact and change lives across Southwest Florida Benefits & Perks Medical, dental, vision insurance 403(b) retirement plan Paid time off (PTO) and paid holidays Employee Assistance Program Employee discounts Tuition reimbursement