Assistant Vice President of Residential Living for People With Disabilities

POSITION TITLE

Assistant Vice President of Residential Living COMPANY:

Confidential

REPORTING TO

Vice President of Residential Living

LOCATION

Chicago, IL

COMPANY PROFILE

Our client's organization is one of Chicago's storied not-for-profit organizations with more than $1B in annual expenditure toward its mission. This organization is a quiet but powerful force for good, grounded in compassion, dignity, and long-term impact. It brings together thoughtful leadership and a deep sense of responsibility to support vulnerable individuals and strengthen the communities around them. Rather than seeking attention, it focuses on doing the work well—investing in people, programs, and partnerships that create stability, opportunity, and hope. Its approach is both practical and humane: attentive to immediate needs while committed to sustainable solutions. Guided by strong values and careful stewardship, it has earned trust through consistency, integrity, and measurable results. The organization's influence is felt not just through the resources it provides, but through the respect and care with which it serves those who depend on it.

THE ROLE DEFINED

The Assistant Vice President of Residential Living is a senior executive responsible for the overall leadership, care, and development of their areas of residential care. The Assistant Vice President of Residential Living works directly with their Directors to ensure quality and appropriate care to residents. This role will require leadership and support for the ongoing growth and development of their team members. This person will provide overall leadership for program personnel to ensure that client residential opportunities are challenging, goal oriented, and based on assessed individual needs. This individual will also be responsible for supporting and aligning the strategy for their residence(s) with the Vice President of Residential Living. This includes supporting the Directors in assuring the residences are providing quality active treatment programming, addressing resident/family concerns, insuring quality residential and vocational activities, meeting health and safety needs of residents, meeting budgetary guidelines, resolving physical plant and environmental concerns for the residential areas, addressing personnel issues, coordinating staff training, and ensuring regulatory compliance. The Assistant Vice President will collaborate with other AVP's, Directors and the Vice President of Residential Living to provide exceptional care for residents, invest in talent management and create a pipeline for continual leadership.

SCOPE AND CORE RESPONSIBILITIES

Functional The Assistant Vice President of Residential will possess a working knowledge and belief of organization's mission, philosophy, purpose, and scope of services. In addition, awareness of all policies and procedures concerning residents, families, personnel, and those specific to their associated residences. The AVP is a member of the leadership team and is responsible for communicating with other AVP's regarding the concerns of residents, and families on a regular basis. In emergency situations, the AVP is responsible for providing information to the Executive Director in a timely manner. S/he supports the VP in the design and implementation of broad residential strategy; prepares and aligns strategy for their own area, looking out 2-3 years. Manages area KPI's and compiles reports from areas to review with VP. Formulates an interpretation of the data, creates possible solutions, and collaborates with other AVP's to solve shared problems. Regulatory compliance oversight, ensuring quality and supporting the Directors in meeting compliance needs. Managing the budget for the area of responsibility. Forms strong staff relationships and relationships with other AVP's and VP's; demonstrates the ability to collaborate and maintain open and effective communication through relationships and partnerships. Builds and maintains an external network of contacts and seeks out opportunities for networking and to represent the organization in the public eye. The AVP is responsible for ensuring compliance with all rules and regulations of the federal government, State of Illinois, the Council for the Accreditation of Rehabilitation Facilities Department of Labor, the City of Chicago for licensure, and Medicaid for certification purposes. This includes maintaining documentation and records as necessary. The AVP, in conjunction with the Directors, will develop, implement, and maintain effective maintenance for assigned residential areas, including preventative strategies. Decisions regarding painting, decorating, ordering of needed equipment/furnishings, and supplies are the responsibility of the AVP. S/he invests in the talent and development of their team members; develops Directors and supports their ongoing growth and holds Directors accountable for the growth of their team members. Collects themes and trends on development and shares with VP. Holds Directors accountable for delivering against expectations and meeting goals; offers support, removes obstacles where possible, and takes action when expectations are not met. Generates solutions and takes the initiative to support their area with a focus on the future of the organization.

Leadership Your Team:

You will be managing and leading a team of Directors who manage Supervisors and Direct Care Staff. Skills reflecting the organization's

Leadership Practices:

Creating a

Strategy:

Define how department goals fit within the context of the broader organizational strategy. Embedding the organization's overall values, mission, and strategic goals within their area of responsibility.

Mobilize Stakeholders:

Strategically involves others in goal setting and planning for his / her department to promote alignment across the organization and supports others' goals in alignment with the broader organization. Forms strong relationships across campus, demonstrating the values of warmth and compassion and encourages curiosity within employees. Creates a culture of trust, is transparent in communication and brings energy to its teams to support the mission and change that might be taking place.

Build and Develop Winning Teams:

Develops a rigorous people plan (attract, develop, deploy, reward & retain) for department that is aligned with strategic priorities. The AVP will possess strong leadership skills and the ability to use these skills effectively to maintain a high level of staff morale. Supports and models the importance of developing talent and creating an engaging work environment. Builds and establishes techniques for regular communication / engagement with employees, serves as a role model of the organization's values

Deliver Results:

Persists in driving for the most critical results in spite of challenges and prioritize activities that are critical for moving the organization forward. Shows an interest in collecting data to understand opportunities and challenges Brings teams along in understanding the challenges and opportunities and creates feedback loops for this information Evolve the

Business:

Defines how work and team will need to change to serve the changing needs of the business and identifies way to build on the capabilities of the team to meet these needs. Seeks out opportunities to innovate and supports others in adapting to ongoing changes. Challenges its teams to use its talents to evolve the area, holds the teams accountable for creating curiosity among all staff by asking for regular feedback and input.

EXPERIENCE AND SKILL SETS REQUIRED

Education:

A Master's degree in a Human Service Area State of Illinois Licensed Nursing Home Administrator Knowledge of regulations, day programs, ICF|HCBS and government contacts necessary in residential services Knowledge of nonprofit businesses and how they operate Bachelor's Degree in a Human Service area and / or at least 5 years of strong residential leadership experience Experience building and maintain strong partnerships Experience developing others Experience with managing and building teams Experience developing and monitoring strategy implementation Maintain confidentiality of work Experience with conflict resolution Excellent verbal and written communication skills Excellent management and team building skills Understanding of EHR Basic computer skills

Pay:

$130,000.00 - $175,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid orientation Paid time off Vision insurance

Work Location:

In person