Associate (Anaheim, CA Location)
Job
TRUCONNECT COMMUNICATIONS INC
Anaheim, CA (In Person)
Full-Time
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Job Description
TruConnect is looking for a motivated full-time Associate. We are seeking talented sales professionals who are passionate about making money and advancing their careers. You will help customers select and purchase a wide variety of wireless communication devices and accessories. This is a great opportunity to join a growing company where your career goals can be established, achieved, and celebrated.
Job Duties:
Perform face-to-face quality sales at various field locations, and the retail store Understand and be compliant with government programs, such as California Lifeline and Affordable Connectivity Program (ACP) Generate sales by offering wireless prepaid products, upgraded handset offers, data top-up, and special promotional offers. Provide professional and friendly customer service to existing customers and assist in troubleshooting handset issues or answering general questions Process top-up payments, devices, and accessory purchases Follow proper cash handling procedures and accurate cash reporting Available to work flexible hours including evenings, weekends, and holidays Help maintain presentable field set-ups by displaying all products Assist in keeping track of physical inventory and providing daily reports of sales activity Achieve and exceed monthly individual sales goals Complete special projects and perform other duties as assigned by manager Handle and resolve customer service issues Other duties as assignedMUST BE AVAILABLE TO WORK WEEKENDS
Required Qualifications:
Education Level:
High School Diploma, GED 1 - 2 years of face-to-face customer service Basic computer knowledge and basic knowledge of using a tablet Dependable transportation Excellent communication skills (verbal and written)Preferred Qualifications:
1 - 2 years' sales experience Fully Bilingual (Spanish/English) Telecommunications background Works well under pressure within a competitive team environment Retail, sales or other customer service-related experiencesPhysical Job Demands:
Primarily work outdoor/field locations Ability to stand/sit for long periods of time Ability to travel to field locations assigned. Ability to set-up and transport field sales materials: table/tent/posters/inventory/etc. Work outdoors for special events Must be able to type on a computer keyboard or tablet Must be able to lift/move 30 pounds Must be able to drive a vehicle Must be able to stand for long periodsBenefits:
401(k) 401(k) matching Medical insurance, includingPPO & HSA
Dental insurance Vision insurance Flexible Spending Account(s) Free Life & Long-Term Disability Insurance Free Identity Theft Protection & Travel Assistance Access to corporate discount program Flexible schedule Paid time off (sick, bereavement, and Flex PTO) Parental leaveShift:
4 hour shift 8 hour shift Morning shiftWork Location:
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