Associate Customer Service Rep II

Job Title:

Associate Customer Service Rep II Pay Rate:

$19.70 - $25/hr.

Location:

Alexander, AR Area Code:

501

ZIP Code:

72002

Start Date:

Right Away Keywords:

#AlexanderJobs; #CustomerServiceRepJobs;

Benefits:

• On the job training, with cross training for other skilled positions and opportunities for advancement.
• The aerospace business is growing and we are continually training and promoting up from within.
• Medical, Dental, Vision, Retirement savings options, tuition reimbursement, performance increases and career advancement.
• Award winning team with exceptional work environment.
• Six Paid Statutory Holidays after 90 days probationary period.
• One Week Paid Vacation Bonus after six months / 1960 regular hours.
• Weekly pay by direct deposit.
• Performance Reviews (and compensation reviews)

Job Description:

Level II:

3-5 years.

• Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
• The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
• The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
• Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
• Frequently reports to the Customer Service Manager.
• Detail-oriented focus needed
• Strong outlook.

Skills required:

• Customer Service is important
• SAP Order Management experience required (SAP ECC is the one they use)
• Salesforce is a large plus If you are interested in this role, please apply via the apply now link provided.

Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.