Bank Operations Specialist

Position Overview The Bank Operations Specialist supports daily banking operations through account review, operational auditing, compliance monitoring, project support, and process improvement initiatives. This role works closely with the Operations Administrator and other departments throughout the bank to ensure operational accuracy, regulatory compliance, and efficient workflow management. Key Responsibilities Operational Account Review Image and review existing deposit accounts Review prior-day account maintenance activity for completeness and accuracy Verify customer identification and supporting documentation before completing account maintenance Review closed accounts for accuracy and compliance Identify discrepancies and coordinate corrections with branch staff or customers Complete monthly operations certifications Business & Consumer Account Auditing Audit new consumer and business account setups to ensure proper documentation and regulatory compliance Review ownership structures, signers, tax identification information, and entity documentation Maintain understanding of documentation requirements for: LLCs Corporations Partnerships Trusts Sole Proprietorships Ensure compliance with AML, CIP/KYC, and internal banking procedures Identify and escalate operational or compliance risks as needed Compliance & Auditing Perform periodic operational audits and compliance reviews Assist with internal and external audit preparation Review and update operational procedures and documentation Identify compliance gaps and recommend corrective actions Stay current on banking regulations and industry standards Project & Process Support Participate in operational improvement projects and system enhancements Assist with project testing, implementation, and progress tracking Support workflow development and process improvement initiatives Complete account adjustments or payments related to operational projects Maintain security binders and operational documentation Prepare monthly KPI reports Administrative & Technical Support Unlock user accounts and reset passwords Assist with employee training initiatives Support general operational and facility-related needs as assigned Process OTEs as directed Qualifications 5+ years of experience in bank operations, compliance, risk management, or related banking functions Expert in Excel Strong understanding of banking regulations, including AML and CIP/KYC requirements Experience reviewing, auditing, and maintaining consumer and business accounts Required knowledge of business entity documentation and account setup requirements Strong attention to detail, organization, and analytical skills Ability to manage multiple priorities and meet deadlines Experience with banking systems and financial institution software Strong communication and problem-solving abilities Experience with reporting tools, data analysis, or SQL is a plus Education High school diploma or equivalent required Additional banking, compliance, or business-related education preferred

Job Types:

Full-time, Temporary Pay:

$30.00 - $35.00 per hour

Work Location:

In person