Banquet Captain

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Banquet Captain for the Hotel Winters in Winters, CA Position Summary The Banquet Captain at Hotel Winters is responsible for overseeing the execution of all banquet and event functions, ensuring an exceptional guest experience aligned with our four-star boutique standards. This role serves as both the on-site event leader and a key operational coordinator, supporting pre-event planning, staffing, and communication to ensure seamless execution. Key Responsibilities Event Execution & Guest Experience Lead and oversee all banquet functions including weddings, corporate meetings, and social events Ensure all events are executed according to Banquet Event Orders (BEOs) and client expectations Serve as the primary on-site contact for clients, vendors, and internal teams during events Anticipate guest needs and resolve any service issues promptly and professionally Planning & Administrative Coordination Maintain and update the monthly BEO calendar to reflect all confirmed and revised events Review BEOs for accuracy and communicate any discrepancies or updates to the Events and Culinary teams Coordinate linen orders based on event requirements, ensuring timely delivery and proper quantities Keep track of monthly inventory for all banquet equipment including AV items and Team Leadership & Scheduling Manage staff schedules, including event setup, service shifts, monthly inventory, and event space deep cleaning Supervise, train, and motivate banquet servers and support staff Assign roles and responsibilities for each event to ensure efficient and polished service Conduct pre-event meetings to review BEOs, timelines, and service expectations Operational Excellence Coordinate with culinary, bar, and sales teams to ensure seamless execution Oversee room setup, décor placement, and breakdown in accordance with event specifications Monitor service flow, timing of courses, and overall event pacing Quality & Compliance Ensure adherence to Hotel Winters service standards and health & safety regulations Maintain cleanliness and organization of banquet spaces before, during, and after events Assist in inventory management and equipment care Qualifications Strong leadership, communication, and organizational skills Ability to manage multiple events and adapt in a fast-paced environment Knowledge of food and beverage service standards Flexible schedule, including evenings, weekends, and holidays Preferred Attributes Experience in upscale or boutique hospitality environments Detail-oriented with strong administrative and planning skills Ability to lead cross-department communication and meetings effectively Passion for creating memorable guest experiences Physical Requirements Ability to stand and walk for extended periods Ability to lift and carry up to 30-50 lbs Comfortable working in a dynamic event environment Amazing Benefits At A Glance Team Driven and Values Based Culture Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) Employee discounts Parental leave Referral program

Source:

Hospitality Online