BCCP Program Billing Specialist

BCCP Program Specialist General Summary/Responsibilities:

The program specialist will be responsible for all aspects of billing for BCCP. All billing data will be entered into the database and reports ran per protocol. Program specialist will be responsible for following up on client bills until resolved and communicating with clients regarding billing needs/issues. Daily contact and coordination with staff and clients require excellent interpersonal and communication skills. Daily use of the database and other computer programs are essential for this role, so proficiency with computer skills is a necessity. Program Specialist will assist with any additional task assigned by program manager or ODH to help accomplish workplan goals and success of grant. Education

Minimum Level of Education Required:

High school education

• Additional requirements: Healthcare experience, clerical experience
• Type of degree: N/A
• Area of study or major: N/A
• Preferred educational qualifications: Associates degree
• Position specific testing requirement: NA Qualifications
• High school diploma; additional qualifications as an administrative assistant or medical assistant preferred.
• Excellent customer service, communication, and interpersonal skills.
• Must be proficient in Microsoft Outlook, Excel, and Word; Access knowledge highly desirable.
• Excellent time management skills and ability to multi-task and prioritize work.
• Ability to lift 10-15 pounds.
• Strong organizational and planning skills in a fast-paced environment.
• Attention to details and problem-solving skills.
• Healthcare background highly desirable.
• Reliable transportation. Job Duties
• BILLING o Enters all billing information in database, per protocol. o Runs reports on missing claims/EOB and requests these from providers per protocol o Respond to all phone messages and emails promptly. o Completes all documentation accurately, completely, and in a timely manner. o Follow up on client bills until resolved and communicating with clients regarding billing needs/issue

OTHER DUTIES

o Collects and distributes daily incoming mail o Document all task in database o Develops/runs databases and reports for other issues as assigned by Program Manager.