BDC

Now Hiring:

Business Development Center (BDC) Representative Join Our Team | Full-Time | $21-$22/hour Are you a people person with strong communication skills and a passion for customer service? We're looking for a motivated Business Development Center (BDC) Representative to join our growing dealership team! What You'll Do As a BDC Representative, you'll be the first point of contact for our customers—helping create a seamless and positive experience from the very first interaction. Answer incoming calls and schedule service & sales appointments Respond to customer inquiries via phone, email, text, and online chat Follow up with customers and confirm appointments Re-engage "no show" customers and reschedule visits Manage and update customer records in CRM (VinSolutions) Handle internet leads from initial contact through appointment setting Coordinate with sales and service departments on appointments Stay current on automotive terminology, products, and manufacturer programs Support marketing campaigns by contacting customers about promotions Maintain professionalism and deliver exceptional customer service Additional Responsibilities Assist with moving and positioning vehicles as needed Occasionally demonstrate vehicles to customers Support team operations and complete additional assigned tasks What We're Looking For Strong communication and organizational skills Ability to multitask in a fast-paced environment Basic computer proficiency Team-oriented attitude with a positive mindset Interest in the automotive industry (experience is a plus!) Work Environment & Physical Requirements Primarily office-based with moderate phone and computer use Sitting, standing, and light movement throughout the day Ability to lift up to 20 lbs occasionally Benefits & Perks We value our employees and offer a competitive benefits package: Medical, Dental, and Vision Insurance (80% employer-paid for employees) Life Insurance & AD&D Short- and Long-Term Disability Coverage 401(k) Plan (eligible after 1 year) Paid Time Off (accrue 1 hour for every 30 hours worked) Why Join Us? Be part of a supportive team where your contributions matter. We offer growth opportunities, ongoing training, and a workplace that values professionalism, teamwork, and respect. Apply today and start your career in the automotive industry!