Beach House & Restaurant Manager

Overview:

Intimately nestled on Florida's Emerald Coast among Caribbean-blue waters and lush nature preserves along 30A, Kaiya welcomes a refined and diverse community of residents and travelers who seek culturally rich experiences and value creativity, wellness, and connection. Kaiya offers beautifully designed residences, private amenities, and resort-level service grounded in harmony with nature and meaningful moments. The private Kaiya Beach House , restaurant outlets, cafe concepts, gallery spaces, and curated programming come together to create a luxury lifestyle experience rooted in thoughtful hospitality. This is Kaiya — Life in Harmony . The Restaurant & Beach House General Manager is a senior leadership role responsible for the overall success of Kaiya's restaurant operations and the private Kaiya Beach House. This position oversees daily operations, pre-opening and ongoing execution, financial performance, guest experience, and team leadership across food & beverage, beachfront, pool, and private amenity operations. This individual is highly visible, service-driven, and operationally savvy—bringing creativity, structure, and luxury standards to every guest touchpoint while leading and developing a high-performing team.

Responsibilities:

Oversee day-to-day operations of the restaurant(s), Kaiya Beach House, private pool, and beachfront amenities Ensure all guest areas are impeccably maintained, staged, and operating at five-star luxury standards Lead and support pre-opening initiatives including recruitment, menu development, service standards, training programs, and operational processes Greet and host VIP residents and guests, ensuring personalized, seamless, and memorable experiences Respond quickly and professionally to guest feedback, requests, and concerns Direct all F&B operations including menu execution, wine and spirits programs, service delivery, and presentation Partner with culinary and F&B leadership on menu design, wine lists, and seasonal offerings Ensure food safety, quality, sanitation, and hygiene standards are consistently upheld Oversee beverage ordering, inventory control, and cost management Drive revenue growth while maintaining strong cost controls through scheduling, purchasing, inventory, and budgeting Manage departmental budgets related to staffing, supplies, equipment, and vendor services Analyze business trends, guest feedback, and usage patterns to support continuous improvement Deliver results that exceed guest expectations and provide strong return on investment Recruit, train, and develop restaurant, beach house, and beach team members Lead daily briefings and align teams around service standards and guest priorities Foster a culture of professionalism, accountability, and continuous learning Schedule staff effectively to optimize service levels and labor efficiency Serve as a role model for luxury hospitality, integrity, and transparency Oversee maintenance and upkeep of the Beach House, pool equipment, beach amenities, furnishings, and F&B spaces Coordinate inspections, deep cleaning, repairs, and preventative maintenance Ensure safety protocols are followed, including pool and beach safety, lifeguard coordination (if applicable), and emergency procedures Track incidents, maintenance issues, and guest concerns and report to senior leadership

Qualifications:

Minimum 4-5 years of luxury hospitality leadership experience, preferably in fine dining, resort, or private club environments Strong food & beverage management background with advanced wine and spirits knowledge Prior pre-opening experience strongly preferred Knowledge of beachside, pool, or resort operations is highly desirable Proven ability to lead, inspire, and develop diverse teams Strong financial acumen, operational discipline, and attention to detail Excellent communication, guest relations, and organizational skills Familiarity with Forbes or equivalent luxury service standards Valid Food Handler's Card (required) ServSafe Food Manager Certification (preferred) CPR / First Aid and/or Lifeguard Certification (a plus) High School Diploma or GED with 4+ years luxury hospitality leadership experience OR 2-year degree in Hospitality Management, Business Administration, or related field with equivalent experience