Bookstore Manager (0097609T)

Bookstore Manager (0097609T) Location Hilo, HI Job Type Full-Time Temporary Job Number 2026-00948 Department University of Hawai'i at Manoa - Office of Campus Services Division Bookstore System Opening Date 05/08/2026 Closing Date 5/26/2026 11:59

PM Hawaii Position Number:

0097609

T Description Title:

Bookstore Manager Position Number:

0097609

T Hiring Unit:

ADMINISTRATION, AUXIL ENT, BOOKSTORE SYSTEM

Location:

UH at

Manoa Date Posted:

05/08/2026

Closing Date:

05/26/2026, 11:59pm

Band:

B Salary :

salary schedules and placement information

Full Time/Part Time:

Full-time Month:

11-month

Temporary/Permanent:

Temporary Duties and Responsibilities (

• denotes essential functions) 1.
• Manages the daily operations of a large campus bookstore, such as Honolulu Community College, Kapi`olani Community College, Leeward Community College, UH Hilo, UH West O`ahu, or similar bookstore. 2.
• Determines most effective merchandising and optimal use of store layout and design. Ensures proper publicity and good customer relations. 3.
• Responsible for proper and accurate recording of all sales transactions on a Point-of-Sale system. Manages and processes website orders. 4.
• Supervises processing of departmental requisitions, charge sales, refunds, sales adjustments and preparation of daily sales reports and deposits. 5.
• Manages the store's website to offer course materials, a variety of required and educational supplies, convenience items, and other merchandise for the campus community. 6.
• Collaborates with Marketing Department on store promotions, events, important notifications, general communications and publicity that pertains to the store. 7.
• Prepares store for peak back-to-school periods. 8.
• Facilitates and collects course material orders from the campus departments and ensures that timely orders are done to stock the essential books and materials needed for students. 9.
• Arranges for student buy-back on campus and participates in UH system-wide consolidated buy-back of used books. Meets with vendor representatives to stay abreast of new adaptations, new editions, and changes in vendor policies. 10.
• Responds to customer complaints; initiates store policy or procedure changes, makes recommendations for system wide policy changes. Maintains liaison with department chairpersons and faculty. 11.
• Confers with Bookstore Director and constructs master calendar for fiscal year activities & distributes to campus administration. 12.
• Serves as working supervisor for regular full-time staff and part-time student assistants. Determines staffing needs for temporary help to augment staff and effectively meet operational demands during busy periods. 13.
• Trains employees in optimal customer service to ensure the bookstore maintains a reputation for outstanding service with the campus and community. 14.
• Evaluates employee performance, provide additional training, counseling or discipline as needed. Performs all duties in absence of personnel. 15.
• Establishes good housekeeping procedures; maintains an attractive, clean atmosphere and keeps equipment in good operating condition. Provide safeguards for adequate security and control to prevent theft and vandalism. 16. May assist with the management of other Bookstores, in the absence of the Manager or other qualified personnel. 17.
• Responsible for store's cash, accounting, and fiscal controls. Initiates and develops policies which enable sound management of the store, creating and adhering to budgets in a retail sales environment. 18.
• Supervises the timely processing of invoices to ensure prompt payment of bills. Supervises timely return and collection of overstocked merchandise, adhering to the various policies of vendors. Follows-up on delinquent receivables. 19.
• Reviews monthly financial reports as they reflect store performance. Implements cost control procedures and/or income generating programs to positively affect store's operations profits. 20.
• Analyzes financial performance and responsible for researching variances and providing clear explanations to management on a monthly basis. 21.
• Supervises annual physical inventory, prepares listing and reports as requested by auditors, to meet requirements of retail method of inventory. 22.
• Analyzes past sales data, anticipates future trends, and prepares the annual store budget. Purchases and maintains inventory control over all books, merchandise, equipment and office supplies. 23.
• Reviews inventory levels and cycles and performs purchases, returns, reorders, markdowns and write-offs to maintain optimal inventory levels and assortment. 24.
• Travels for purposes of attending meetings, training, providing coverage at other bookstore locations, and other activities. 25.
• Works outside of normal business hours including evenings, weekends and holidays to support store operations and inventory management.

26. Confers with manufacturer's representatives to determine type and quantity of products to order and ensure that the store can offer a range of items at reasonable market prices. 27. Other duties as assigned. Minimum Qualifications 1. Possession of a baccalaureate degree in Business Administration, Public Administration, Social Sciences, Arts and Humanities, Education, Liberal Arts or related field and 3 year(s) of progressively responsible professional experience with responsibilities for retail or operations management; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. 2. Considerable working knowledge of principles, practices and techniques in the area of retail management/operations as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies. 3. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with retail or operations management. 4. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner. 5. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. 6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. 7. Demonstrated ability to operate a personal computer and apply word processing software. 8. If applicable, for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. 9. Ability to travel independently to various geographical locations in a timely manner. Requirement may be fulfilled by a valid Hawaii Driver's license (class 3), comparable driver's license, or other means of transportation, which meets position needs. 10. Ability to work beyond normal hours, including evenings, weekends, and holidays. Desirable Qualifications 1. Work experience in a college or university higher education or post-secondary educational institution bookstore.

To Apply:

Note:

If you have not applied for a position before using NeoGov, you will need to create an account. Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents by the closing date: 1. Cover letter indicating how you meet the minimum qualifications; 2. Resume; 3. Names and contact information (telephone number and email addresses) of three (3) professional references(preferably supervisor); and 4. Copy of your official transcript showing highest degree. (Official transcripts will be required if selected to fill the position.) The application will be considered incomplete if materials are unreadable. Late or incomplete applications will not be considered.

Note:

If multiple applications are received from the same candidate, only the last one will be reviewed. Please do not include any self-identifying photos, and

PLEASE REDACT REFERENCES TO SOCIAL SECURITY NUMBERS AND BIRTHDATE ON TRANSCRIPT COPIES.

All items become the property of the University of Hawaii Office of Campus Services, and will not be returned.

Inquiries:

Campus Services Human Resources Office; 808-956-6720; uhmcshr@hawaii.edu EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/ Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/ , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request:

The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/ Employer University of Hawaii Website http://workatuh.hawaii.edu