Brasswood Bar+ Bakery - Cafe Shift Lead

Brasswood Bar + Bakery + Kitchen is looking for a Cafe Shift Lead to support daily operations and assist in guiding our team in delivering exceptional service and high-quality products. This role is ideal for a hospitality experienced individual ready to take on added responsibility in leadership and operational support. The Café Lead will work closely with management to uphold standards, assist with training, and help ensure smooth service during all shifts. Applicants must be at least 21 years of age. Wine knowledge is a plus.

Key Responsibilities:

Create a welcoming and positive atmosphere for guests and colleagues with a hospitality-forward mindset. Lead by example and address customer concerns promptly and graciously. Oversee day-to-day café operations during the shift to maintain efficient and consistent service. Provide leadership and support to team members, especially during busy periods. Prepare and serve espresso-based drinks, brewed coffee, and specialty beverages with attention to quality and presentation. Provide wine service to guests by understanding Brasswood Cellars wine basics, ensuring responsible and professional standards. (wine training will be provided) Operate the cash register accurately and follow proper cash-handling practices. Take food orders both in-person, on phone, and via doordash, prepare orders following food safety guidelines. Assist with training new staff on drink preparation, service standards, café procedures, and wine service. Maintain knowledge of menu items, ingredients, and allergens to assist customers effectively. Maintain cleanliness and organization throughout the café, including service and prep areas according to OSHA standards. Monitor inventory levels and communicate supply needs to management. Perform additional duties as needed.

Position Requirements:

Must be 21 years of age or older. At least one year of barista experience is required; leadership or shift lead experience preferred. Strong knowledge of espresso preparation and brewing methods. Wine knowledge is a plus; willingness to learn is encouraged.

Excellent customer service skills and ability to lead by example. Ability to multitask and remain composed in a fast-paced setting. Cashier experience with accuracy and accountability. Basic understanding of food safety practices. Strong communication and teamwork skills. Flexible availability, including mornings, evenings, weekends, and holidays.

PHYSICAL DEMANDS

The employee is frequently required to bend, stand and walk for long periods. This position requires the ability to occasionally carry up to 50 pounds.

EEOC & DFEH STATEMENT

: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age, sex, gender, sexual orientation, gender identity, gender expression, marital status, genetic information, disability status, protected military or veteran status or any other characteristic protected by law.

Job Type:

Full-time Pay:

$19.00 - $22.00 per hour Shift availability: Day Shift (Preferred) Ability to

Commute:

Saint Helena, CA 94574 (Required) Ability to

Relocate:

Saint Helena, CA 94574: Relocate before starting work (Required)

Work Location:

In person