Breakdown / Road Assist Coordinator

Breakdown / Road Assist Coordinator 4.4 4.4 out of 5 stars Colcord, OK 74338 $55,000

• $60,000 a year
• Full-time Hurricane Express 429 reviews $55,000
• $60,000 a year
• Full-time Hurricane Express is one of America's leading providers of temperature-controlled transportation for food-grade shipments.

Our employees enjoy a fast-paced, fun environment where they are appreciated and well-compensated. If you have a spirit for hard work, and a meaningful role with a great company, Hurricane Express is for you. Apply today!

Reports to:

Maintenance Director Overall Job Functions

• Field all breakdown calls while on duty and with the necessary assistance from co-workers arrange for repairs in the most cost effective and expedient manner possible
• Monitor e-mail, computer and phone lines for incoming communications concerning vehicle repairs and arrange repairs in accordance with approved procedures.
• Assist lead Night Dispatch Manager with all dispatch and management of drivers Specific responsibilities and tasks
• Breakdown & Maintenance o Perform remote troubleshooting with drivers and walk them through basic checks and repairs o Search databases and websites for repair facilities o Monitor vehicle repair progress and communicate with the repair facility, driver, Operations personnel and freight customer as appropriate o Review incoming estimates and invoices o Process invoices and issue POs and payments in accordance with approved procedures o Coordinate necessary repairs for safe and legal operation in the most cost effective manner o Arrange lodging as needed for drivers with equipment in repair o Perform various clerical duties related to the Maintenance Department as directed • Other duties as assigned Knowledge, Skills and Abilities Proper phone etiquette when dealing with drivers and office personnel • Proficient in Microsoft applications • Able to prioritize with a sense of urgency and follow through • Knowledge of DOT Out Of Service criteria • Knowledge of FMCSA regulations with an emphasis on vehicle maintenance, driver fitness and HOS compliance • A good working knowledge and understanding of Class 8 tractor and trailer repairs • 1+ years transportation breakdown or maintenance experience preferred • 1+ years transportation operations experience preferred

Job Type:

Full-time Pay:

$55,000.00

• $60,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance

Experience:

Road Assistance /

CMV Breakdown:

1 year (Preferred)

Work Location:

In person