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Bill and Account Collector
Pasadena, CA

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Robert Half

Collections Specialist

Job Description

We are looking for a Collections Specialist to support accounts receivable activities for a long-term contract opportunity in Pasadena, Texas. This role focuses on business-to-business collections, account follow-up, and vendor record support within a fast-paced environment serving commercial and industrial customers. The ideal candidate brings strong communication skills, sound judgment, and experience managing collection activities with accuracy and professionalism.
Responsibilities:
  • Contact commercial customers to follow up on outstanding balances, resolve payment issues, and encourage timely remittance.
  • Review aging reports and account details to prioritize collection efforts and maintain consistent progress on receivables.
  • Update and maintain vendor and customer records to ensure account information remains accurate and current.
  • Work within rental management and related business systems to document collection activity, research account status, and support account resolution.
  • Partner with billing, credit, and internal operations teams to address discrepancies, invoice concerns, and payment delays.
  • Monitor customer payment trends and escalate higher-risk or overdue accounts when additional action is needed.
  • Maintain detailed notes on account interactions, commitments, and follow-up steps to support clear account history.
  • Assist with collection-related administrative tasks and contribute to efficient day-to-day receivables operations.