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Qualifications Education/Experience:

Associates Degree, preferred. At least three years of previous collection experience in a B2B environment preferred. Previous accounts receivable and customer service experience preferred. Experience with Microsoft Office, especially Excel.

Knowledge/Skills/Abilities/Competencies Personal Leadership Agile & Adaptable:

Responds to change and uncertainty with confidence and openness; seeks new experiences to develop skills; solicits and acts on feedback; learns from experiences; not afraid to take risks.

Accountable:

Accepts responsibility for one's own performance and actions; follows through on commitment; assumes positive intent in others; treats others objectively and consistently; acts with integrity.

Courageous:

Confronts difficult issues objectively and supports others who do the same; champions new ideas; manages personal discomfort in difficult situations.

Team Leadership Collaborate:

Works effectively with others to meet goals and satisfy business objectives; develop and maintain strong relationships with internal/external partners; seek buy-in of stakeholders; deals with disagreements or different points of view in a constructive manner; maintains positive relationships even under difficult circumstances.

Communicate Effectively:

Listens attentively and with empathy to concerns of others; adjusts message to the audience; keeps people up to date with relevant information; speaks and writes clearly; encourages others to express views, even unpopular ones.

Engage & Inspire Others:

Willingly shares expertise and experience with others. Creates a feeling of energy, excitement, and personal investment; inspires others to excel; recognizes performance that exceeds expectations.

Thought Leadership Solves Problems:

Seeks out and considers relevant data, intuition, ideas and experience to make decisions and solve problems; effectively and efficiently integrates information from diverse sources; thoughtfully considers alternative solutions and perspectives.

Strategizes:

Thinks critically; understands implications of decisions; shares ideas for improvement; sees how his/her works relates to the work of other teams in the organization as a whole; knows which people in the organization need to be informed, what they need to know, and when to tell them.

Innovates:

Generates new ideas that add value; nurtures fresh approaches and appropriate risk taking; seeks alternative points of view; approaches problems with curiosity and generates creative solutions.

Results Leadership Manages Execution:

Manage own time and resources to achieve business objectives; prioritizes goals; works quickly to get things done. Drives for

Results:

Fosters a sense of urgency and commitment to achieve goals and create an Affiliate focused environment; takes initiative to proactively address critical issues; carefully considers compliance and regulatory obligations.

Maximizes Productivity:

Identifies ways to streamline and improve efficiency of work; ensures that defined processes, quality standards, and best practices are executed as designed.","type","jobPosting","source","LC","accountId","37003343","organizationName","iPROMOTEu","applicationUrl","https://www.glassdoor.com/job-listing/collections-coordinator-ipromoteu-com-JV_IC1154707_KO0,23_KE24,37.htm?jl=1010200104500","Wayland, MA","isRemote","location",{"_225":226,"_227":228},"createdAt","2026-07-16T16:16:47.803785092Z","updatedAt","2026-09-05T22:31:14.938148123Z","publishedAt","2026-07-14T00:00:00Z","expiresAt","2026-10-05T00:00:00Z","status","active","isExpired","isDiscoverable",true,"isSearchable","isSpotlight","isDraft","careerSkills",[144,145,146,147,148,149,150,151,152,153,154,155,156,157,158,159,160,161,162,163,164,165,166,167,168,169],"requiredEducation","2_college","amount",58240,"isEmailRequired","isPhoneRequired","subtype","job","titleSearch","Collections Coordinators","compensationType","salary","locationFlexibility","onsite","employmentTypeName","full_time","wage10thPercentileHourly",22.85528846153846,"wage30thPercentileHourly",25.653846153846153,"wage50thPercentileHourly",30.23125,"growthRateFiveYear",-0.0524,"payGrowthScore",64.84496445408385,"jobSecurityScore",32.89442948891564,"compositeScore",48.86969697149975,"compositeLowConfidence","county","25017","state","25","sitemapPath","/administrative/bill-and-account-collector/ma/wayland",[10],"eduLevelsName",[77],"lotCareerAreaName",[12],"lotOccupationName",[16],"lotSpecializedOccupation",[143],"minYearsExperience","3","minEduLevels","1","isCanonical","canonicalJobId","canonicalSlug","canonicalSitemapPath","groupVariantCount",1,"groupLocations",[140],"aiEnrichments",{"_136":137,"_138":139},"extractedFilters",{"_88":89},"tldr","This job is a Collections Coordinator who helps a company manage unpaid invoices, talks to customers, and keeps records up to date. 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Find & Apply For Bill and Account Collector Jobs in Wayland, Massachusetts

Collections Coordinator