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Collections Analyst at Kelly Professional & Industrial Collections Analyst at Kelly Professional & Industrial in Bridgewater, New Jersey Posted in 1 day ago.

Type:

full-time Collections Analyst Kelly Services | 3-6

Month Contract Hybrid Schedule:

3 days onsite / 2 days remote

Pay Rate:

$29.00-$34.00/hour Spanish - Required Kelly Services is seeking an experienced Collections Analyst for a contract opportunity with a hybrid schedule. This role is ideal for a detail-oriented collections professional who is comfortable managing customer accounts, resolving payment issues, partnering with internal teams, and working independently in a fast-paced environment. What You'll Do Collections Manage collections activities for an assigned portfolio of customers. Reconcile customer accounts accurately and efficiently to support timely payment. Investigate and resolve collection issues and account discrepancies. Monitor debit balances and other issues that may impact cash forecasting. Communicate collection and payment status with internal teams. Provide professional customer service while developing strong customer relationships. Review customer credit holds and determine which orders may be released. Develop and recommend payment arrangements with customers. Partner with Credit Analysts regarding collection issues, credit holds, and potential credit-limit changes. Work closely with Sales regarding account status, orders, and payments to maximize revenue opportunities. Identify accounts that may require bad debt reserves based on aging, payment trends, and country risk. Identify customers that should be referred to collection agencies. Provide collections documentation and information for internal and external audits. Reporting & Analysis Generate daily performance reports and track team metrics. Meet month-end and quarter-end reporting deadlines. Prepare collections reports and analyze trends, activity, and key performance indicators. Provide analysis and insights to management as requested. What You'll Need Bachelor's degree in Finance, Accounting, Business Administration, or equivalent experience. 3+ years of collections experience within a medium to large organization. Fluent Spanish required. Advanced Microsoft Excel skills. Experience with SAP Financial modules. HighRadius experience preferred. Strong knowledge of Microsoft Office, including Outlook, Word, and PowerPoint. The Right Candidate Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Highly organized with the ability to manage multiple priorities and deadlines. Strong attention to detail with the ability to identify trends and interpret complex financial data. Comfortable working independently with minimal supervision. Sound judgment and the ability to develop recommendations and solutions. Professional and confident when communicating with customers, Sales, and various levels of management. Collaborative team player who can work effectively across departments. Interested? Apply today through Kelly Services! Or send resume to chrc511@kellyservices.com