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Billing Clerk / Specialist
Middletown, DE

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Middletown Dental Care

Dental Billing Specialist

Job Description

ABOUT THE ROLE
Middletown Dental Care is a thriving, multi-dentists practice in Middletown, DE. We are seeking a detail-oriented Dental Billing Specialist to join our billing team. In this role, you will manage the full revenue cycle — from insurance claim submission through payment posting and AR follow-up — ensuring clean claims, fast reimbursements, and a healthy accounts receivable.
KEY RESPONSIBILITIES
Submit accurate dental insurance claims (primary and secondary) using Eaglesoft Verify patient insurance eligibility and benefits prior to appointments Follow up on outstanding claims, unpaid balances, and insurance AR Post insurance and patient payments accurately and in a timely manner Review and resolve claim rejections and denials; draft and submit appeal letters Communicate with insurance carriers to resolve payment discrepancies Generate and review aging reports; escalate accounts as needed Coordinate with front desk and clinical teams to obtain missing documentation Maintain accurate billing records and document all claim activity Assist with end-of-month billing reconciliation and reporting
QUALIFICATIONS
Required:
Minimum 5 years of dental billing experience (required) Experience with Eaglesoft reporting and AR management Proficiency with dental insurance claims — PPO, HMO, and Medicaid Working knowledge of CDT codes, EOBs, and coordination of benefits Experience with dental practice management software (Eaglesoft preferred) Strong understanding of dental insurance terminology and billing procedures High attention to detail with excellent organizational and follow-up skills
Preferred:
Familiarity with Weave or similar patient communication platforms Knowledge of HIPAA compliance requirements in a dental setting Dental billing certification (e.g., AAPC, ADBA) is a plus
WHAT WE OFFER
Competitive hourly compensation based on experience Health insurance Paid time off with accrual starting at 90 days Stable, team-oriented work environment across two growing practices Opportunity for advancement as we continue to expand operations
SCHEDULE & LOCATION
Full-time, Monday-Friday. On-site at our Middletown, DE location. This is not a remote position.
Pay:
$20.00 - $27.00 per hour
Work Location:
In person