Find & Apply For Billing Clerk / Specialist Jobs in Minneola, Florida

City of Minneola Utility Billing Clerk

CITY OF MINNEOLA

Mailing Address:

Physical Address:

P.O. Box 678 800 North U.S. Highway 27 Minneola, FL 34755 Minneola, FL 34715 Phone (352) 394-3598 Fax (352) 394-0051

Job Title:

Utility Billing Clerk Pay Grade 112

General Description:

Collects payments and issues receipts for fees and charges based on established rate schedules. Position requires extensive public contact. This position is responsible for clerical work that requires accuracy and attention to detail. An employee in this position operates a cash drawer to receive payments made by the public.

Responsibilities:

 Responsibilities as Utility Billing Clerk include but are not limited to the following:  Greets and directs customers to various departments.  Answers phones, handles questions, and transfers calls to appropriate parties.  Receive and enter payments in the cash remittance processing system.  Creates work orders regarding new services, disconnections, reading verifications, leaks etc.  Process and upload daily online file payments.  Process departments NSF transactions.  Process Garage Sale permits.  Maintains scanned records and upload customer files.  Process new utility billing accounts.  Assist with new meter data.  Assist with Audit of existing accounts.  Assist with Rental Licenses.  Assist with Utility Lien Search.  Assist with Postal Mail runs.  Assist with Bank runs.  Complies with safety regulations and maintains clean and orderly work areas.  Balances cash drawer.  Collects all City and other miscellaneous cash and post to Daily Balance Sheet.  May be required to work extended hours in emergency situations.  Performs other duties as assigned.  These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related marginal duties as required.

Job Location:

Minneola City Hall Job Role Utility Billing Maintenance F.L.S.A. Status Non-Exempt Department Finance The City of Minneola is an

Equal Opportunity Employer and Provider City of Minneola Utility Billing Clerk Employment Status:

Full-Time Position Employment Employee Type:

Manages Others No Knowledge, Skills, and Abilities:

 Ability to establish and maintain effective working relationships with associates, subordinates, municipal officials, community groups, and other professionals and representatives, and the general public.  Ability to deal tactfully and effectively with employees, other governmental entities, vendors, and the general public in person, by telephone, and in writing.  Effective oral and written communication skills.  Ability to organize work and set priorities to meet deadlines.  Ability to maintain records accurately.  Ability to identify critical issues quickly and accurately.  Strong organizational and attention to detail skills.  Ability to access file cabinets for filing and retrieval of data.  Ability to follow directions both orally and written; communicate with fellow employees, supervisors and customers of the City.

Minimum Requirements:

High School Diploma or GED. Associate's Degree Preferred. One (1) year of customer service experience. Experience involving extensive public contact handling cash, issuing receipts, and maintaining related records. Must reside within twenty-five (25) miles from Minneola's city limits.

Physical Requirements:

Acceptable eyesight (with or without correction). Acceptable eyesight includes, but not limited to depth perception, close, distance, peripheral, color vision, and the ability to adjust focus. Acceptable hearing (with or without hearing aid). Acceptable dexterity in fingers and hands Ability to access, input, and retrieve information and data from a computer Ability to stand for brief periods of time; ability to walk short distances; ability to sit for extended periods of time Ability to twist, reach, bend, stoop, lift, and climb stairs. Must be able to push, pull, lift, and carry fifty (50) pounds. Environmental Works mostly inside in an office Education/ High School Diploma or GED.

Conditions:

environment and sits for extended Certifications Associate's Degree Preferred. periods of time. May be exposed to humidity, dust, pollen, noise, and other adverse environmental conditions.

Note:

This job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. (Reasonable accommodations will be made in accordance with existing A.D.A. requirements for otherwise qualified individuals with disabilities). The City of Minneola is an

Equal Opportunity Employer and Provider Job Type:

Full-time Pay:

$18.00 per hour

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Application Question(s): How many years of cash handling experience do you have?

Experience:

Customer Service:

2 years (Required)

Work Location:

In person