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Enrollment / Eligibility Specialist
Garden Grove, CA
Find & Apply For Enrollment / Eligibility Specialist Jobs in Garden Grove, California
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We have an immediate need for an onsite bilingual Spanish Eligibility Specialist. This is a 3 month+ job. This position helps uninsured and underinsured patients access financial assistance by assessing eligibility and guiding them through applications for Medicaid, Medicare, disability, charity care, and other programs. This role requires strong communication, empathy, and organizational skills to support patients.
Key Responsibilities:
Conduct eligibility screenings and application support for financial aid programs Liaise with patients, hospital staff, and agencies to secure coverage Manage multiple cases, track progress, and follow up on applications Assist with complex cases, including disability claims and appeals Maintain accurate, HIPAA-compliant documentation Support colleagues and assist with onboarding/training
Requirements:
High school diploma or GED Bilingual in English and Spanish 2+ years of Experience in healthcare revenue cycle or insurance verification/eligibility Familiarity with Epic, Cerner, Meditech, and government assistance programs Knowledge of medical terminology and billing practices Strong communication, time management, and problem-solving skills Ability to work independently and handle sensitive information with care #