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Responsibilities:

Speak with prospective clients to understand their student loan situations and provide informed guidance on available federal repayment and forgiveness pathways.
Evaluate borrower financial details, loan information, and other relevant documentation to identify programs that may match eligibility criteria.
Walk clients through each phase of enrollment, including gathering required paperwork and ensuring forms are prepared correctly and completely.
Record client conversations, application updates, and enrollment progress accurately within company systems to maintain organized case files.
Handle sensitive personal and financial information in accordance with established policies, regulatory expectations, and confidentiality standards.
Provide attentive, compassionate service that helps clients feel informed, supported, and confident in their decisions.
Work closely with colleagues across teams to coordinate documentation flow and promote timely completion of enrollment activities.
Balance productivity goals with quality standards by maintaining accurate work, responsive communication, and a consultative client experience.

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Find & Apply For Enrollment / Eligibility Specialist Jobs in Huntington Beach, California

Enrollment Specialist

Enrollment Associate