Enrollment & Outreach Associate Pinole, CA 94564 $1,000
- $1,500 a week
- Full-time $1,000
- $1,500 a week
- Full-time Skyscraper Marketing is hiring an outgoing Enrollment & Outreach Associate to support wireless campaigns throughout the Concord area.
As an Enrollment & Outreach Associate, you'll work directly with customers at retail campaigns and promotional events, helping them enroll in affordable mobile and wireless plans while creating a smooth and positive experience from the first conversation through activation. This Enrollment & Outreach Associate opportunity is ideal for individuals who enjoy working with people, staying organized, and developing professional sales skills in a fast-paced environment. Every Enrollment & Outreach Associate plays an important role in helping customers access wireless services that fit their needs while contributing to overall sales growth and customer acquisition efforts. Enrollment & Outreach Associate Duties & Responsibilities Assist customers in-person with enrollment documentation and account setup during promotional campaigns. Guide customers through the enrollment process while ensuring account information is completed accurately Explain service options, pricing, and plan features in a way that supports confident enrollment decisions and sales outcomes Help customers compare available solutions and select options that fit their lifestyle and budget Answer questions regarding devices, activations, wireless services, and account setup Support customer acquisition efforts by creating positive interactions that lead to successful enrollments and sales Follow up with newly enrolled customers to reinforce plan value and strengthen long-term customer relationships Track enrollment activity, activation progress, and sales performance throughout active campaigns Develop communication, organization, and customer engagement skills while working as an Enrollment & Outreach Associate What Will Help You Succeed as an Enrollment & Outreach Associate Strong communication and interpersonal skills Interest in customer service, telecommunications, enrollments, promotional marketing, or sales Ability to stay organized while managing customer interactions and enrollment activity Comfortable speaking directly with customers throughout the day Positive attitude and willingness to learn Experience in retail, hospitality, restaurants, customer service, telecommunications, events, or other customer-facing roles is helpful but not required Strong attention to detail when completing enrollment documentation Motivated to grow professionally as an Enrollment & Outreach Associate As an Enrollment & Outreach Associate, your day is centered around helping customers navigate enrollment options, understand wireless services, and select solutions that fit their needs. Successful Enrollment & Outreach Associates combine professionalism, organization, and customer-focused sales skills to create positive experiences while supporting campaign growth and enrollment success. This is an onsite Enrollment & Outreach Associate role. No previous telecom experience is required; in-house training is provided.
Pay:
$1,000.00
00 per week
Benefits:
401(k) Employee discount Professional development assistance
Work Location:
In person
