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Compensation:

$100,000 - $120,000 including base salary and an industry-leading uncapped commission structure.

Schedule:

This position offers standard business hours, Monday-Friday.

Benefits Offered:

Health & Financial:

Medical, Dental, Vision, 401(k) with company match, Health Savings Account, life insurance, family hearing aid benefits.

Work-life Balance:

Paid Time Off (PTO), Paid Holidays, volunteer time off and parental leave.

Well-being:

Access to our Wellness Hub and Employee Assistance Program (EAP).

Career Development:

Continuous training, development, and support through the Ampli-Academy and other specialized learning platforms.

Responsibilities:

Clinical Excellence & Customer Journey Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss. Guide customers through device fittings and demonstrations while educating them on the importance of hearing health. Provide quality after-care services and offer personalized consultations to fit unique customer needs and lifestyles. Business & Sales Operations Lead the sale of hearing aids and accessories to contribute to individual and office revenue goals. Partner with the Front Office Associate to ensure a high-quality customer experience, effective schedule management, and smooth store operations. Maintain data accuracy and privacy by managing customer records in compliance with all protected healthcare data regulations. Professional Expertise & Community Engagement Drive local engagement by supporting marketing initiatives and managing special events to promote hearing health awareness. Stay current on industry trends and maintain professional credentials through continuous education.

Must-Have Qualifications:

Licensure:

Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist.

Experience:

1+ year of training or related experience as a Hearing Instrument Specialist.

Technical Skills:

Proficiency in Microsoft Office, Windows, CRM, and POS systems.

Product Knowledge:

Current knowledge of hearing aid devices and technology.

Preferred Qualifications:

Experience in a customer-facing role with a strong dedication to high-quality service. Confident, attentive, empathetic, and solution-oriented approach to customer care. Motivated by a purpose-driven environment and a desire to help others improve their quality of life. Miracle-Ear has been in business for over 75 years, providing leading innovative hearing solutions that improve lives, relationships, and communities. With over 1,500 franchised and corporate-owned retail clinics across the U.S., we're committed to connecting customers to the world of sound around them. Through the Miracle-Ear Foundation , we give back to the local communities we serve, with a portion of every hearing aid sold helping someone in need. Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. 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Find & Apply For Enrollment / Eligibility Specialist Jobs in Pittsburg, Kansas

Hearing Instrument Specialist