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Enrollment / Eligibility Specialist
Morris Plains, NJ

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ARC Morris

Intake Specialist

Job Description

Intake Specialist Location:
Morris County, NJ Salary:
$47,000 to $49,000/year
Status:
Full-Time (Exempt) About ArcMorris Since 1953, ArcMorris has empowered individuals with intellectual and developmental disabilities (I/DD) to live inclusive, independent, and fulfilling lives. As the largest provider of I/DD services in Morris County, we are committed to connecting individuals and families to high-quality, person-centered supports and community resources. Position Overview Reporting to the Assistant Director of Family Support and Intake, the Intake Specialist plays a vital role in screening and welcoming potential clients into ArcMorris programs and services. This position serves as the face of the agency's intake and referral system, ensuring individuals meet eligibility requirements, guiding them through the intake process, and connecting them to appropriate programs and community resources. The Intake Specialist also participates in outreach efforts and collaborates with agency leadership to advance strategic goals and increase community awareness of ArcMorris services. Intake Specialist Schedule Requirements Full-time, exempt position (40 hours per week) Typical schedule: 8:30 AM - 5:00 PM Requires flexibility to attend evening and weekend events as needed Intake Specialist Key Responsibilities Establish and maintain professional rapport with potential clients, ensuring a welcoming and respectful intake experience. Promote ArcMorris's mission and values in all interactions. Guide clients through the intake process, including paperwork completion, referral coordination, and scheduling support. Provide clear and accurate information about agency services, programs, and community resources. Develop and maintain a comprehensive, up-to-date resource directory for consumers, families, and staff. Oversee all aspects of intake documentation, including admissions, transfers, and discharges. Maintain accurate waiting lists and regularly update program vacancy data. Prepare statistical and activity reports related to intake and referrals for leadership review. Assist in developing and facilitating support groups for clients and families. Coordinate outreach and marketing efforts to increase program visibility and fill vacancies. Collaborate with agency staff, professionals, and families to ensure high-quality support and communication. Assist with agency inspections or investigations as needed and ensure compliance with ArcMorris policies and procedures. Intake Specialist Qualifications Associate's degree in human services or related field with at least one (1) year of experience working with adults with developmental disabilities; OR Minimum of two (2) years of experience in the field, including at least one (1) year in a supervisory role. Strong organizational skills with exceptional attention to detail. Ability to manage multiple priorities effectively. Excellent interpersonal, verbal, and written communication skills. Compassionate, patient, and professional approach to client interactions. Benefits Include ArcMorris offers a comprehensive benefits package designed to support work-life balance, financial security, and professional growth: 403(b) Retirement Plan (5% employer contribution plus up to 3% additional match) Medical Insurance (multiple plan options) Dental Insurance Vision Insurance Life Insurance Paid Time Off (Vacation, Sick, Personal Time, Holidays) Birthday Day Off (after four years of service) Flexible Spending Accounts (Medical & Dependent Care) Employee Assistance Program (EAP)
Professional Development & Training Opportunities Retirement Planning Resources Tuition Reimbursement To Apply:
Contact:
Gene Rossi, Recruiter - (973) 326-9750 x244
Email:
Gene.

Rossi@ArcMorris.org or Apply directly on Indeed or email your resume to express interest.
Benefits:
403(b) 403(b) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Paid training Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
Pay:
$47,000.00 - $49,000.00 per hour Expected hours: 40.0 per week
Benefits:
403(b) 403(b) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
Education:
High school or equivalent (Required) Ability to
Commute:
Morris Plains, NJ 07950 (Required)
Work Location:
In person