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Medical Biller & Coder
Job Description
What You'll Be Doing Wake County Health and Human Services is looking for a talented Medical Biller & Coder who values others in their community and can work with great attention to detail! The Medical Biller & Coder position is part of a team responsible for billing claims for Public Health and Health Clinic services, which includes supporting and interacting daily with clinic administration to ensure that all of the data elements necessary to successfully bill and collect payment for each claim. This includes ensuring patient, demographic, payer, provider, diagnoses and procedure codes are correctly recorded in the practice management system. They will be responsible for validating, preparing and submitting patient billing and insurance information for first and third party billing, review records of medical billing and claims, denials, settlements and medical insurance and respond to questions from patients, clerical staff and insurance companies, as well as identify and resolve patient billing complaints.
Essential Functions include:
Performs accurate and timely coding and billing (CPT, ICD9, ICD10, HCPCS, modifiers) Process claims for multiple payer types (Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) and elevates issues, as appropriate, to the Coding Supervisor Review outstanding accounts for Medicare, Medicaid and insurances and rebill denied claims Researches and complete necessary adjustments to client accounts Handles billing inquires by phone, mail and/or in person from patients, county staff (clinical & administrative), insurance companies, Medicaid, Medicare, state and federal officials Follow federal and state and provider billing guidelines Receive payments remitted electronically, by mail, by phone and occasionally in person and log in payments received Post payments and adjustments to accounts Prepare daily deposits About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Associate's degree Two years of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Three (3) years of Medical Office experience including maintaining patient accounts, patient check-in/ check-out, third party insurance billing Billing experience with a Local Health Department Certified Professional Coder or Biller How Will We Know You're 'The One'? Knowledge of Medical office billing and coding Excellent interpersonal, communication and customer service skills Knowledge of practice management software systems, proficient in basic computer functions and standard Microsoft Office programs such as Word and Excel Ability to work well independently and as part of a team Ability to be flexible and adapt to changing work volumes Handles multiple tasks in a fast-paced environment Ability to perform effectively with constantly changing priorities
About This Position Location:
HSC Somerset Raleigh, NC 27609
Employment Type:
Regular Work Schedule:
Mon
•Fri 8:30am
•5:15pm
Hiring Range:
26.07
•33.55
Market Range:
26.07
•33.55 Please include ALL prior work experience on your application and resume.
Posting Closing Date:
7:00 pm on 9/28/2026