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Administrative
Office Manager
Mission Viejo, CA
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Office Manager - ALTO Foot & Ankle Mission Viejo, CA | Full-Time | Monday-Friday | No Weekends Help Build Something Special ALTO Foot & Ankle is a new, modern podiatry practice opening in Mission Viejo. We are looking for an exceptional Office Manager who wants more than just another healthcare job. This is an opportunity to help build a practice from the ground up alongside a board-certified foot and ankle surgeon who is committed to providing outstanding patient care and creating an exceptional workplace. If you enjoy taking ownership, solving problems, improving systems, and creating an outstanding patient experience, we'd love to meet you. What You'll Do As the Office Manager, you will oversee the day-to-day operations of the practice while ensuring patients receive exceptional service from their first phone call through follow-up care.
Responsibilities include:
Oversee daily office operations and workflow Manage patient scheduling and coordinate provider appointments Answer phones and respond to patient inquiries professionally Verify insurance benefits and obtain prior authorizations as needed Coordinate referrals and communicate with outside providers Manage front office staff and assist with hiring and training as the practice grows Maintain EMR accuracy and ensure efficient documentation workflows Handle patient collections, payments, and financial discussions Monitor office supplies, vendor relationships, and inventory Improve office systems and identify opportunities for greater efficiency Help create a welcoming, organized, and positive patient experience Assist with marketing initiatives and community outreach when needed What We're Looking For Previous medical office management experience preferred Strong leadership and organizational skills Excellent communication and customer service abilities Comfortable working independently and taking initiative Experience with medical scheduling and insurance verification Ability to multitask in a fast-paced environment Positive attitude with strong attention to detail EMR experience preferred Podiatry or orthopedic experience is a plus but not required Why Join ALTO Foot & Ankle? Be part of building a brand-new private practice from the beginning Work directly with an approachable, collaborative physician Opportunity to grow into a leadership role as the practice expands Modern office with advanced technology and minimally invasive procedures Monday-Friday schedule with no routine weekends Competitive compensation based on experience Paid time off and additional benefits available The Ideal Candidate We're looking for someone who takes ownership. Someone who notices problems before they become issues, enjoys creating efficient systems, and genuinely cares about making patients feel welcomed and cared for. If you're excited about helping build a successful practice instead of simply maintaining one, we'd love to hear from you. Please submit your resume along with a brief note telling us why you're interested in joining ALTO Foot & Ankle.