Find & Apply For Office Manager Jobs in Oakland Park, Florida

Full Time Oakland Park, Florida Posted 5 days ago Don't Just Keep the Office Running. Make It Better. We're looking for an experienced Office Supervisor to take day-to-day ownership of practice operations at our Oakland Park office . You'll lead the daily execution of the office, supervise Patient Care Liaisons and other assigned team members, support providers, monitor patient flow and scheduling, reinforce operational standards, address performance issues, and make sure the practice is prepared to deliver care every day. This is a hands-on healthcare leadership role. You'll spend time leading people, reviewing performance, solving operational problems, and improving workflows—but you'll also step directly into the operation when the team or patients need you. If you've already supervised a busy medical practice and know how to turn expectations into consistent execution, we should talk. Why This Opportunity My Psychiatrist is a growing, physician-led behavioral health organization bringing together: Psychiatry | Therapy | Psychological & Neuropsychological Testing | TMS & Neuromodulation |

SPRAVATO

® | Patient Operations Everything we build is grounded in one belief: Exceptional patient care happens when clinical excellence, operational precision, and human connection work together. As Medical Office Supervisor, you'll be responsible for bringing those three things together at the practice level. Lead an office—not simply a workflow. You'll build deeper leadership experience across: People Leadership | Practice Operations | Patient Access | Provider Support | Scheduling | Performance Management | Workflow Improvement | Patient Experience And you'll have the infrastructure and benefits to support you: Competitive compensation Additional earning potential through performance incentives Medical, dental, and vision insurance 401(k) with company match 13 annual paid days off + paid holidays Tenure recognition Structured onboarding and training Ongoing professional development Collaborative, physician-led behavioral healthcare environment Growth opportunities within Practice Operations What You'll Own Daily Practice Operations You'll be accountable for how the office operates throughout the clinical day. Lead daily operational execution at the Oakland Park office Ensure the practice is prepared for patients and providers before the clinical day begins Monitor patient flow, front-office workflows, staffing coverage, and operational readiness Identify scheduling, workflow, staffing, and patient-service issues in real time Reallocate priorities and resources when circumstances change Ensure established policies, workflows, and operating standards are consistently followed Resolve operational problems within your authority and escalate appropriately when needed Partner with Practice Leadership and other departments to address recurring operational issues The goal isn't to spend the day reacting to problems. It's to build an operation where fewer preventable problems happen in the first place. Team Leadership & Accountability Your responsibility goes beyond completing your own work. You're responsible for helping the team perform. Provide day-to-day supervision, direction, and support to assigned team members Set clear expectations for performance, patient service, accuracy, professionalism, and follow-through Monitor execution and address gaps when expectations are not met Provide timely, direct, and constructive feedback Coach employees and reinforce effective behaviors Support onboarding, training, and development of new team members Identify recurring performance, knowledge, or workflow gaps Recognize strong performance and reinforce accountability Escalate employee-relations and significant performance concerns through appropriate leadership channels Good supervision isn't making yourself indispensable. It's building a team that knows what good performance looks like and can consistently deliver it. Patient Access & Experience Ensure patients receive professional, responsive, and compassionate service Oversee accurate and efficient check-in and check-out Ensure registration, demographics, insurance, consent, and payment information are accurate Monitor patient wait times, communication, and flow through the practice Address escalated patient concerns and support appropriate service recovery Ensure cancellations and missed appointments receive timely follow-up Identify recurring barriers affecting patient access or continuity of care Protect the patient experience even during high-volume or challenging clinical days Scheduling & Provider Performance Providers should be able to walk into a clinical day knowing the operation around them is ready. Monitor provider schedules for accuracy, utilization, gaps, and potential disruptions Ensure appointments follow established provider and organizational workflows Ensure Pre-Visit Planning and appointment confirmations are completed within required timelines Identify insurance, registration, scheduling, or readiness issues before they disrupt care Monitor cancellations, no-shows, and schedule-recapture efforts Support provider schedule utilization and patient continuity Coordinate with Medical Assistants, Patient Care Liaisons, Contact Center teams, Clinical Operations, and Practice Leadership Respond quickly when operational issues affect provider readiness or patient care Performance & Operational Improvement You'll be expected to understand not only what happened , but why it happened and what needs to change. Monitor office performance against established expectations and KPIs Identify patterns in scheduling, patient flow, attendance, workflow compliance, and team performance Investigate recurring operational problems and address root causes Reinforce documentation accuracy and workflow compliance Identify opportunities to improve efficiency without compromising patient experience Communicate meaningful performance trends and operational concerns to Practice Leadership Follow corrective actions through resolution The work isn't finished because the problem was identified. It's finished when the right action was taken, the appropriate people know, and the issue doesn't keep repeating. What You'll Bring We're intentionally looking for someone with healthcare operations and people-leadership experience. Required 2+ years of experience in medical office, outpatient practice, patient access, or comparable healthcare operations Previous experience directly supervising, leading, or managing employees in a healthcare environment Fluent English and Spanish—written and verbal Strong working knowledge of medical front-office and patient-access workflows Experience with patient scheduling, check-in/check-out, registration, and insurance verification Experience with patient payment collection and front-office financial workflows Experience supporting physicians, advanced practice providers, or other clinical professionals Demonstrated ability to coach employees and address performance concerns Strong problem-solving and decision-making skills Ability to prioritize competing operational needs in real time Strong attention to detail and documentation accuracy Experience using EHR and medical scheduling systems Strong professional communication and patient-service skills Working knowledge of HIPAA and patient-confidentiality requirements Reliable attendance and leadership presence Full-time, on-site availability in Oakland Park, Florida Preferred Behavioral health, psychiatry, or outpatient specialty healthcare experience Previous experience as a Medical Office Supervisor, Practice Supervisor, Assistant Practice Manager, Patient Access Supervisor, Front Office Supervisor, or comparable healthcare leadership role Experience supervising operations supporting multiple providers Experience with provider schedule utilization and performance metrics Experience with Tebra, Curogram, and RingCentral Experience with telehealth workflows Associate or bachelor's degree in Healthcare Administration, Business Administration, or a related field This Role May Be Right for You If… You're already supervising people in a medical practice and want broader operational ownership. Or perhaps you're an experienced Assistant Practice Manager, Front Office Supervisor, Patient Access Supervisor, or senior healthcare operations lead who is ready to own more of the practice. You don't wait for someone else to notice a problem. You know when an employee needs coaching, when a patient needs intervention, when a provider needs support, and when something needs to be escalated. You can hold people accountable without treating them poorly. And when the office gets busy, you become more organized—not less. What Success Looks Like Success isn't measured by how busy you are. It's reflected in how well the office performs. The office is prepared before the clinical day begins Patients know where they need to be and what happens next Providers can depend on their schedules and operational support Patient flow is organized and avoidable delays are addressed Registration, insurance, scheduling, and payment workflows are accurate Pre-Visit Planning and appointment confirmations happen on time Cancellations and no-shows receive appropriate follow-up Team members understand their responsibilities and performance expectations Employees receive feedback when they need it Performance issues aren't allowed to quietly become permanent standards Operational problems are identified early and followed through to resolution Communication between the office and supporting departments is timely and accurate Patient experience remains strong even when the practice is busy Practice Leadership has clear visibility into meaningful operational issues When something belongs to your office, leadership shouldn't have to wonder whether someone owns it. You do. The People Who Do Well Here Lead by example Hold high standards without losing empathy Give feedback directly and respectfully Follow through on commitments Notice patterns—not just individual problems Make decisions instead of avoiding them Stay calm under pressure Know when to coach, when to solve, and when to escalate Take responsibility for outcomes, not just assigned tasks Do the right thing even when nobody is looking Our Selection Process Qualified candidates will progress through: 1. Recorded Video Interview — Talent Acquisition 2. Video Interview — Practice Leadership 3. Final In-Person Interview — Senior Management & Vice President Ready to Own the Office? We're looking for someone who can lead people, support providers, protect the patient experience, and create operational consistency. Someone who doesn't simply notice when something needs attention. They take ownership of what happens next. If you've already built your foundation in healthcare operations and you're ready for greater leadership responsibility, we should talk. Apply today or reach out directly to Diana Paul at diana.paul@mypsychiatrist.com To apply for this job email your details to dianapaul@mypsychiatrist.com