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Administrative
Office Manager
Orland Park, IL

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Farrell Dental

Office Manager

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Job Description

We are a patient-centered dental practice committed to delivering exceptional care in a professional, welcoming environment. We are seeking an experienced, motivated, and organized Dental Office Manager to lead our front office team and ensure the continued success of our practice. This is an excellent opportunity for a strong leader who is passionate about patient care, team development, and operational excellence. The ideal candidate will have prior dental office management experience and a proven ability to create efficient workflows, support team performance, and deliver an outstanding patient experience. Key Responsibilities Oversee all daily front office operations to ensure efficiency and excellence. Lead, coach, and support the front desk team, including scheduling, patient communication, billing, and treatment coordination. Ensure a seamless and exceptional patient experience from check-in through check-out. Manage patient records and maintain compliance with HIPAA and office policies. Oversee insurance verification, claim submission, claim follow-up, and collections. Optimize provider schedules and team calendars to maximize productivity and patient access. Evaluate office systems and continuously improve workflows and operational processes. Monitor key performance indicators (KPIs) and prepare reports for leadership. Coordinate office supplies and manage inventory to support daily operations. Collaborate closely with doctors and clinical team members to achieve practice goals. Resolve patient concerns professionally and promptly while maintaining a high level of customer service. Ensure the office maintains a professional, organized, and welcoming environment. Qualifications Strong knowledge of dental insurance, billing, and claims management. Experience leading and developing administrative teams. Excellent organizational, communication, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Experience with dental practice management software. Strong understanding of scheduling optimization, practice workflows, and office operations. Proficiency in reporting and analyzing performance metrics. Professional demeanor with a patient-focused mindset. If you're ready to lead a team, drive practice growth, and make a meaningful impact on both patients and staff, we encourage you to apply today.
Job Type:
Full-time Pay:
$22.00 - $26.00 per hour
Benefits:
Employee discount Health insurance Paid time off
Experience:
Dental office: 1 year (Required) Ability to
Commute:
Orland Park, IL 60462 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Discounts/Reimbursements