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Now viewing: Office Administrator
CO
Carolina Outdoor Lighting LLC
Office Administrator
Entry-Level JobVerifiedNo experience needed
Job Description
Office Administrator Carolina Outdoor Lighting LLC Leicester, NC Job Details Full-time From $21 an hour 9 hours ago Benefits Paid time off Referral program Qualifications Computer operation Office activity coordination Driver's License Attention to detail Newsletters (communication methods) Office management Technical Proficiency Client interaction via phone calls Full Job Description Carolina Outdoor Lighting is looking for a highly organized, motivated, and capable Office Admin to help keep our growing company running smoothly. This is more than a traditional administrative position. We are looking for someone who can master the day-to-day details of our office while also seeing the bigger picture—someone who notices what needs to be done, takes ownership, improves systems, and helps us build better ways of operating as we grow. You'll begin by learning our existing systems, processes, clients, and team. As you become confident in the role, you'll have the opportunity to improve workflows, develop procedures, implement new ideas, and take increasing ownership of the administrative side of the business. Who We Are Carolina Outdoor Lighting is a locally owned outdoor lighting design, installation, and maintenance company serving Western North Carolina. Visit our website at www.
CarolinaOutdoorLighting.com to see the kind of work we do. We take tremendous pride in the experience we provide our clients. Our 5-star reputation has been built by delivering excellent work and treating people exceptionally well—from the first phone call through installation and long-term service. That means the person running our office matters a lot . You'll often be one of the first people a prospective client interacts with and an important point of communication throughout their experience with us. We're looking for someone who is warm, professional, trustworthy, respectful, and comfortable communicating with all types of people. Internally, we're a close-knit team with high expectations. We communicate openly, help one another, solve problems together, and celebrate our wins. Every person has an important role in the success of the company, and this position sits at the center of a lot of what keeps us moving. What You'll Be Responsible For CRM & Office Operations Become highly proficient in our CRM and other business software Maintain accurate and complete client records Schedule installations, service appointments, meetings, and other company activities Create and send invoices Organize and send maintenance program information Maintain office documents, forms, and printed materials Help implement and improve administrative systems and workflows Learn and evaluate new software and tools as the company grows Keep memberships, subscriptions, and company accounts organized and current Client Experience Respond to new client inquiries by phone, email, and text Provide professional, friendly, and timely communication with existing clients Ensure client files and required documentation are complete and accurate Follow up with clients after installations and service appointments Help manage the client journey from initial inquiry through long-term maintenance Identify opportunities to make our client experience even better Administrative & Marketing Support Print, file, organize, and maintain company materials Assist with direct-mail campaigns Collaborate with the team on newsletters and client communications Coordinate memberships, events, meetings, and other administrative needs Participate in team meetings and help ensure action items don't fall through the cracks Support company leadership with administrative projects and priorities What We're Looking For Computer proficiency is a must . We don't expect you to know our specific programs when you arrive—we'll teach you those. We do expect you to be comfortable with technology and capable of learning new software quickly. The right person will also have: Exceptional organizational skills Strong written and verbal communication Excellent attention to detail The ability to manage multiple priorities and meet deadlines Confidence learning new systems and responsibilities Initiative—you don't need to be told about the same problem three times before addressing it Good judgment and problem-solving skills The ability to think creatively and suggest better ways of doing things Reliability and punctuality A positive, professional attitude The ability to work independently while also being a strong teammate Respect for confidential company and client information Reliable transportation to work This is an in-person position and is not eligible for remote work. What Success Looks Like Here We don't expect you to walk through the door knowing everything. Training will happen intentionally, and responsibilities will be added as you become comfortable and confident with our systems. What matters most is that you're curious, capable, accountable, reliable and willing to learn. Over time, we want this person to become someone the team can depend on—someone who understands how the company operates, anticipates needs, solves problems, and makes the entire organization stronger. Opportunity for Growth We're growing, and we have big goals for the future. For the right person, this position has significant room to grow in responsibility, leadership, and compensation. We aren't looking for someone who simply wants to complete a list of administrative tasks every day. We're looking for someone who wants to learn the business, take ownership, develop their skills, and grow alongside the company. If you're the kind of person who loves creating order, takes pride in doing things exceptionally well, and gets satisfaction from being the person who keeps everything moving behind the scenes, we'd love to hear from you.
CarolinaOutdoorLighting.com to see the kind of work we do. We take tremendous pride in the experience we provide our clients. Our 5-star reputation has been built by delivering excellent work and treating people exceptionally well—from the first phone call through installation and long-term service. That means the person running our office matters a lot . You'll often be one of the first people a prospective client interacts with and an important point of communication throughout their experience with us. We're looking for someone who is warm, professional, trustworthy, respectful, and comfortable communicating with all types of people. Internally, we're a close-knit team with high expectations. We communicate openly, help one another, solve problems together, and celebrate our wins. Every person has an important role in the success of the company, and this position sits at the center of a lot of what keeps us moving. What You'll Be Responsible For CRM & Office Operations Become highly proficient in our CRM and other business software Maintain accurate and complete client records Schedule installations, service appointments, meetings, and other company activities Create and send invoices Organize and send maintenance program information Maintain office documents, forms, and printed materials Help implement and improve administrative systems and workflows Learn and evaluate new software and tools as the company grows Keep memberships, subscriptions, and company accounts organized and current Client Experience Respond to new client inquiries by phone, email, and text Provide professional, friendly, and timely communication with existing clients Ensure client files and required documentation are complete and accurate Follow up with clients after installations and service appointments Help manage the client journey from initial inquiry through long-term maintenance Identify opportunities to make our client experience even better Administrative & Marketing Support Print, file, organize, and maintain company materials Assist with direct-mail campaigns Collaborate with the team on newsletters and client communications Coordinate memberships, events, meetings, and other administrative needs Participate in team meetings and help ensure action items don't fall through the cracks Support company leadership with administrative projects and priorities What We're Looking For Computer proficiency is a must . We don't expect you to know our specific programs when you arrive—we'll teach you those. We do expect you to be comfortable with technology and capable of learning new software quickly. The right person will also have: Exceptional organizational skills Strong written and verbal communication Excellent attention to detail The ability to manage multiple priorities and meet deadlines Confidence learning new systems and responsibilities Initiative—you don't need to be told about the same problem three times before addressing it Good judgment and problem-solving skills The ability to think creatively and suggest better ways of doing things Reliability and punctuality A positive, professional attitude The ability to work independently while also being a strong teammate Respect for confidential company and client information Reliable transportation to work This is an in-person position and is not eligible for remote work. What Success Looks Like Here We don't expect you to walk through the door knowing everything. Training will happen intentionally, and responsibilities will be added as you become comfortable and confident with our systems. What matters most is that you're curious, capable, accountable, reliable and willing to learn. Over time, we want this person to become someone the team can depend on—someone who understands how the company operates, anticipates needs, solves problems, and makes the entire organization stronger. Opportunity for Growth We're growing, and we have big goals for the future. For the right person, this position has significant room to grow in responsibility, leadership, and compensation. We aren't looking for someone who simply wants to complete a list of administrative tasks every day. We're looking for someone who wants to learn the business, take ownership, develop their skills, and grow alongside the company. If you're the kind of person who loves creating order, takes pride in doing things exceptionally well, and gets satisfaction from being the person who keeps everything moving behind the scenes, we'd love to hear from you.