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Now viewing: Office/Operations Manager
CL
Chester Learning Lounge
Office/Operations Manager
Job Description
Schedule Afternoon hours, on-site at the Chester Learning Lounge office/tutoring center. Compensation Starting salary approximately $55,000-65,000/year, with opportunity for increases as the business grows. About the Role Chester Learning Lounge is seeking an organized, personable Office/Operations Manager to help launch and run day-to-day operations. This person will be the on-site leader during afternoon hours, responsible for scheduling, staff oversight, facility upkeep, and ensuring every family and student has an excellent experience. This is a hands-on, foundational role for someone who wants to help build a business from the ground up. Key Responsibilities
- Manage the daily tutoring schedule, ensuring all sessions are staffed correctly and any gaps or conflicts are resolved quickly
- Coordinate and communicate with tutors and additional staff regarding shifts, schedule changes, and coverage needs
- Serve as the primary point of contact for parents and students during afternoon hours, addressing questions and concerns with a focus on customer satisfaction
- Oversee hiring, onboarding, and day-to-day supervision of tutors and support staff
- Ensure the office and tutoring spaces are clean, organized, and ready for students each day
- Monitor supply needs and coordinate with vendors or ownership on facility maintenance
- Support billing, enrollment, and administrative tasks as needed
- Help implement and improve office systems and processes as the business grows What We're Looking For
- Strong organizational and scheduling skills; comfortable managing multiple moving pieces at once
- Experience managing or coordinating staff, ideally in an educational, service, or customer-facing setting
- Excellent communication skills and a customer-first mindset
- Reliable, detail-oriented, and able to work independently
- Comfortable being the face of the business during afternoon hours
- A proactive, take-ownership attitude — this is an early-stage business and the role will evolve Compensation & Growth This role starts at approximately $55,000-$65,000 per year, with the opportunity for salary growth as Chester Learning Lounge expands.