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Administrative
Office Manager
Louisville, TN
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General Position Summary The Japanese-English Bilingual Office Administrator supports the daily operations of the Tennessee headquarters and provides administrative assistance to multiple departments. The position handles general office administration, employee and branch support, Japanese expatriate assistance, and basic accounting support for both Accounts Receivable (AR) and Accounts Payable (AP). This role serves as a communication bridge when Japanese-language support is needed.
Essential Job Functions Reception & General Office Support:
Greet visitors, manage incoming phone calls, handle mail and courier deliveries, and support day-to-day office needs.
Office Supplies & Equipment:
Maintain office supply inventory and coordinate service or repairs for office equipment.
Document & Data Support:
Prepare, organize, enter, and maintain company documents, records, and data in company systems.
Travel, Meetings & Events:
Coordinate employee travel, meetings, company events, and trade show logistics.
Human Resources Support:
Assist with employee onboarding, personnel records, and other routine HR administrative tasks.
Facilities & Insurance Support:
Help maintain an organized office environment and assist with facilities, health, business, and auto insurance administration.
Branch Office Support:
Provide administrative support to the West Virginia and North Carolina sales branches.
Japanese Expatriate Support:
Assist Japanese expatriates with administrative matters such as housing, medical needs, school enrollment, and immigration-related paperwork.
Japanese-English Communication Support:
Assist with communication between Japanese and English-speaking employees, vendors, and other contacts as needed.
Accounting Support:
Assist the Accounting team with both Accounts Receivable (AR) and Accounts Payable (AP) tasks, including data entry, document organization, invoice-related support, and other routine accounting administration.
Errands & Special Projects:
Perform company errands, special projects, and other miscellaneous administrative duties as assigned.
Job Competencies Organization & Time Management:
Able to manage multiple tasks, prioritize responsibilities, and follow through on assigned work.
Communication:
Professional verbal and written communication skills in a bilingual Japanese-English office environment. Attention to
Detail:
Strong focus on accuracy in data entry, document preparation, and administrative work.
Technical Skills:
Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and ability to learn company systems.
Teamwork & Adaptability:
Comfortable working independently and as part of a team while adjusting to changing priorities.
Confidentiality:
Able to handle employee, accounting, and company information discreetly and appropriately.
Cultural Awareness:
Understanding of Japanese business practices and sensitivity to cultural differences. Qualifications Business-level Japanese language ability is required. Strong verbal and written communication skills in English. Associate's degree. Administrative or related office experience is preferred. Experience in accounting, Accounts Receivable (AR), Accounts Payable (AP), HR administration, or a Japanese business environment is a plus. Valid driver's license.
Pay:
$55,000.00 - $65,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Paid time off Vision insurance