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Administrative
Office / Administrative Assistant
Duarte, CA

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Now viewing: Medical Front Office Assistant and Customer Success Specialist - $22/hour
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Monrovia Internal Medicine and Primary Care

Medical Front Office Assistant and Customer Success Specialist - $22/hour

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Job Description

Monrovia Internal Medicine and Primary Care (MIMPC) is an established and well-respected community-based medical practice located at the foot of the scenic San Gabriel Mountains in Duarte, CA. Since 2010, we have been providing quality, patient-centered, evidence-based Internal Medicine services both in person for our local patients as well as via telehealth services for patients across the state of California. We have maintained and are very proud of our 5-star patient ratings across various social media platforms, including ZocDoc, Google, Yelp, and Facebook. MIMPC is forging in an exciting new direction. We have expanded our physical office size from 1000 sq ft to 2800 sq ft and now offer urgent care as well as chronic care management and preventive services to our patients. MIMPC is now interviewing candidates who may have a background in front office medical assistant training for an important role as our Customer Success Specialist. This medical assistant will be responsible for making sure that all incoming calls and other communication are handled appropriately and it will fall to this candidate to ensure the satisfaction of our patients' clinic communication experience. We are in need of experienced people with impeccable organizational skills and a pleasing, professional voice and demeanor. Bilingual in Spanish is a plus, but not necessary for this job. The position is full-time and requires availability Monday through Friday, from 8:30 am to 5:00 pm.
REQUIREMENTS 1.
Must have at least 1 year of experience working in a medical office 2. Must have strong skills in organizing and completing multiple tasks daily 3. Must be professional, reliable, and punctual 4. Must have basic computer skills 5. Must have a clean background and submit to a background check. Please, no legal entanglements including any that may result in garnished wages. The ability to speak Spanish is not a requirement but definitely a plus. If you are interested in this position, please email a resume and a cover letter. Thank you.
Job Type:
Full-time Pay:
$22.00 per hour Expected hours: 35.0 per week
Benefits:
401(k) 401(k) matching Free parking On-the-job training Paid sick time Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • Dental Insurance
  • 401(k) Plans