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Now viewing: Clerical Specialist
C
Confidential
Clerical Specialist
Job Description
Overview We are seeking a dynamic and detail-oriented Clerical Specialist to join our team! This vital role offers the opportunity to contribute to our service based business through outstanding customer service skills. As a Clerical Specialist, you will be a major part of our daily functions, ensuring that all customers are handled with precision and professionalism. If you thrive at multi tasking, have great attention to detail, possess excellent phone skills, and enjoy assisting others, this position is perfect for you! This is a paid position committed to fostering a positive and productive work environment where your skills make a real impact. Responsibilities Manage front desk operations, greeting visitors and directing them appropriately with friendly professionalism Handle multi-line phone systems efficiently, answering inquiries, scheduling and routing calls accurately Perform data entry tasks with high accuracy using computer literacy skills in both Quickbooks and Microsoft Office applications Maintain organized filing systems, both digital and physical, ensuring easy retrieval of documents Provide excellent customer service by supporting clients and internal employees with administrative needs Handle confidential information discreetly while managing office duties such as scheduling service calls, routing calls to the correct person, supply inventory, filing, maintaining vital spreadsheets and company logs Requirements Proven clerical experience with a background demonstrating strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer skills Experience with QuickBooks software is highly desirable Bilingual abilities are a plus to effectively communicate with diverse clientele and team members Excellent phone etiquette and communication skills for professional phone support and client interaction Strong typing, proofreading, data entry, and organizational skills to ensure accuracy in all tasks Ability to handle confidential information responsibly while maintaining high levels of professionalism Personal and small office setting experience that demonstrates multitasking ability, time management skills, and the ability to work well under pressure!